- Location
- St Helier, Jersey
- Workplace
- Onsite
- Department
- Retail
- Seniority
- Manager
- Closing date
- Today
Description
Retail Trainee Manager
Application Deadline: 9 November 2026
Department: Retail
Employment Type: Permanent
Location: Jersey, Channel Islands
Reporting To: Trish Murphy
Description
Ready to take the next step in your retail career?
Are you a retail professional looking for an opportunity to progress into management? Do you enjoy leading people, delivering great customer service and taking ownership of results? This is a fantastic opportunity for you, at the Powerhouse, as a Retail Trainee Manager, where you'll learn on the job, develop your leadership skills and take on increasing responsibility as your experience grows.
Key Responsibilities
- Supporting and motivating a team to achieve excellent customer service standards.
- Coordinating the daily operation of the Service Counter and Support Team.
- Managing customer returns and after-sales enquiries.
- Assisting with staff scheduling and resource planning.
- Monitoring performance, productivity and operational standards.
- Handling customer concerns professionally and effectively.
- Supporting the wider shop operation and business objectives.
- Developing the skills and experience required to progress into a management role.
Skills, Knowledge & Expertise
- Experience working in a retail environment.
- A passion for delivering exceptional customer service.
- Strong communication and organisational skills.
- The ability to motivate and support others.
- An eagerness to learn, develop and take on new challenges.
- Previous supervisory experience would be advantageous but is not essential.
If you are ambitious, customer-focused and ready to build a career in retail leadership, we would love to hear from you.
Job Benefits
Jersey Electricity provides excellent benefits, catered towards financial, physical and mental wellbeing. Starting with private medical insurance, discounted electricity rates, discounts within our Powerhouse shop, subsidies on EVs, gym memberships, on-site Mental Health First Aiders, organised sports and activities groups.
We offer competitive salaries combined with an attractive pension. We are family-friendly and strive to give you a life work blend to both love your job, do excellent work and spend meaningful time with your family and friends. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, gender, sexual orientation, age or disability status.
Skills
Customer Service