Manager, AMS Marketing and Alliances Operations

Manager, AMS Marketing and Alliances Operations

Description -

Job Summary

This is a high-visibility leadership role responsible for Marketing and Alliances Operations across the Americas, driving operational excellence, business performance, and transformation across the region. The role leads a team of operations professionals and partners closely with senior Marketing, Alliances, Finance, and business leaders to translate strategic priorities into effective execution and measurable business outcomes.

A critical part of the role is leading Alliances Operations and Purchase to Paid Back end Marketing Operations, enabling HP to maximize the value of partner-funded marketing investments through strong operational governance, compliant execution, and disciplined end-to-end management, from planning through claim-to-cash. The role focuses on protecting value, accelerating cash realization, simplifying execution, and strengthening the experience for HP marketing teams and strategic alliance partners.

As a key operations and transformation leader, this position drives continuous improvement across Marketing and Alliances processes, tools, controls, and operating models, leveraging automation, AI, and simplification to remove friction, increase efficiency, and enable greater scale.

The role requires strong executive presence, business acumen, cross-functional leadership, and exceptional people leadership, with the ability to influence senior stakeholders and strategic partners, operate effectively across organizational boundaries, and build and develop a high-performing team.

Responsibilities

• Lead Marketing and Alliances Operations across the Americas, ensuring strong operational execution, governance, and alignment with business and marketing priorities.
• Lead Alliances Operations end to end, enabling effective planning, execution, compliance, claiming, and reimbursement of partner-funded marketing activities while maximizing value for HP and its strategic partners.
• Drive operational excellence and transformation across Marketing and Alliances through process simplification, automation, AI, standardized ways of working, and continuous improvement.
• Lead and develop a high-performing team of operations professionals, providing clear direction, coaching, prioritization, performance management, and career development.
• Partner with senior leaders and cross-functional stakeholders across Marketing, Alliances, Finance, Procurement, and other organizations to resolve complex operational challenges and enable business priorities.
• Establish strong operational governance and performance management, ensuring clear ownership, effective controls, measurable outcomes, and continuous improvement across key programs and processes.
• Act as a trusted advisor and subject matter expert, identifying opportunities to improve operating models, policies, processes, tools, and organizational effectiveness.
• Influence and communicate effectively at senior levels, translating complex operational topics into clear recommendations, decisions, and actions.
• Influence and performs talent management including recruitment, performance management, coaching and career development.
• Be recognize as a mentor for lead and maximize talent performance of the employees maximize their potential and development

Education & Experience Recommended
• Four-year or Graduate Degree in BA, Data Analytics, Business Planning, Finance or

Marketing or any other related discipline or commensurate work experience or

demonstrated competence.
• Typically has 7-10 years of job-related experience or 5-7 years of being manager with

experience, preferably in planning, data analytics, Business Administration, Business

Finance or a related field.

• Strong Story Telling experience, presenting to Senior Executives.

Knowledge & Skills

• Executive presence, maturity, and strong communication skills with senior leadership.
• Proven people leadership, coaching, and talent development capabilities.
• Strong business acumen, data analytics, and financial interpretation skills.
• Solid knowledge of Planning Operations, Alliances Operations, Purchase-to-Pay, and back-end processes.
• Strong cross-functional leadership and stakeholder management in complex, global organizations.
• Transformation mindset with demonstrated experience driving process improvement, automation, and operational excellence.
• Strong understanding of LAR and North America markets and business dynamics.

Cross-Org Skills
• Customer Centricity
• Prioritization
• Resilience
• Team Management
• Strategic Thinking

Impact & Scope
• Impacts function and leads projects requiring understanding of multiple disciplines or areas of HP.

Complexity
• Uses managerial concepts and company objectives to resolve issues in creative and effective ways.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -

Marketing

Schedule -

Full time

Shift -

No shift premium (Mexico)

Travel -

Not Specified

Relocation -

No

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s EEO Policy or read about your rights as an applicant under the law here: “Know Your Rights: Workplace Discrimination is Illegal"