Client Services Associate (County)

The Public Defender's Office seeks a detail-oriented Client Services Associate to provide administrative, clerical, and customer service support. This position assists attorneys and staff by managing files, maintaining records, processing legal documents, and serving as a point of contact for clients and visitors.

• Greet visitors and direct them to the appropriate staff member or courtroom.
• Answer phones, relay messages, and schedule appointments.
• Provide information regarding court dates and case-related inquiries.
• Open, close, scan, file, and maintain electronic and physical case records.
• Prepare correspondence, legal documents, and other office materials.
• Process jail communications and route information to attorneys.
• Distribute mail, faxes, reports, and office communications.
• Maintain file storage systems and records retention requirements.
• Assist with inventory, office supplies, copying, and general clerical duties.
• Serve as backup receptionist as needed.
• Support a collaborative office environment and comply with all county policies and procedures.

• Administrative, legal, clerical, or customer service experience.
• Proficiency with computer software and office equipment.
• Strong organizational, communication, and customer service skills.
• Ability to handle confidential information and manage multiple priorities.