Micro-Transit Operator

MOS Code: None

Education and Experience: Completion of the 10th grade or higher and one (1) year of experience in the operation of passenger vehicles, including vans, shuttles, or similar passenger-carrying vehicles. Must be twenty-one (21) years of age at the time of application. Experience in demand-responsive, on-demand, or app-dispatched transportation is preferred.

Licenses and Certificates: Valid U.S. Class "C" Driver’s License or equivalent from another state by the date of appointment. 

Special Requirements: Must successfully pass a pre-employment drug test in accordance with the City of El Paso Drug Free Workplace Policy. Must pass a background investigation appropriate to the assigned service environment. Additionally, other access credentials or screenings may be required based on the assigned service environment.

Under general supervision, operates a Sun Metro micro-transit vehicle on an on-demand, app-dispatched route, providing passenger transportation services. Service areas may include military installations, paratransit service zones, on-demand community transit corridors, or other areas as assigned.

Operate a Sun Metro passenger vehicle over assigned demand-responsive routes on an assigned shift. Involves: Pre-inspect the vehicle to detect and report safety or maintenance problems; accept and complete trip assignments through a mobile dispatch application; pick up and discharge passengers at designated locations; ensure passengers are properly seated and secured before placing the vehicle in motion; physically assist passengers with boarding and exiting as needed; operate vehicle accessibility equipment, including lifts, ramps, and mobility device securement systems as required by the assigned service type; maintain radio or dispatch communication with Sun Metro operations throughout the shift.

Perform related duties as necessary. Involves: Treat passengers courteously and professionally; report all accidents, incidents, and passenger concerns to dispatch and complete required documentation; comply with all rules, access requirements, and protocols of the assigned service environment; maintain vehicle cleanliness and report damage or equipment malfunctions to dispatch.