Associate Director, Legal AI Quality & Standards

Overview

Milbank is seeking an Associate Director, Legal AI Quality & Standards to help ensure that AI is used safely, efficiently, and consistently with client obligations and professional responsibility requirements. Reporting to the Head of AI, Knowledge & Innovation and the Office of General Counsel, this role will work with legal, technology, risk, and business stakeholders across the firm.

Responsibilities

• Develop quality control workflows and other practical AI safeguards around legal work product.
• Monitor legal and regulatory guidance and advise on professional responsibility and compliance considerations.
• Develop and maintain responsible AI usage standards and guidelines for firm attorneys and support staff.
• Partner with IT to develop effective solutions in support of client AI guidelines.
• Partner with the Office of General Counsel to incorporate ethical boundaries into firmwide AI and Knowledge strategies.
• Coordinate with the Managing Attorney’s Office to stay up to date on state laws, local court rules, and judges’ standing orders that may affect the use of AI in the firm’s practices.
• Monitor AI usage costs and promote cost-efficient solution design.
• Collaborate with legal AI builders to ensure new solutions meet responsible-use standards.

Compensation: The anticipated base salary range offered for this role will be between $240,000 to $280,000 and represents the firm’s good faith and reasonable estimate of the range of possible base compensation. Actual base compensation will be dependent upon several factors, including but not limited to the candidate’s relevant experience, performance, qualifications, degrees, and location, well as the needs of the firm.

Qualifications

• J.D. from an accredited law school and admission to a U.S. state bar required.
• Five or more years of legal practice experience, including exposure to legal ethics, professional responsibility, regulatory frameworks, data privacy, or technology-related legal issues.
• Strong understanding of professional responsibility rules applicable to law-firm use of AI.
• Familiarity with AI technologies and their application in legal practice.
• Proficiency with Microsoft Office, SharePoint, Copilot, Harvey AI, Document Management Systems (iManage, NetDocuments, etc.), document comparison tools (e.g., Litera Compare), and AI consumption-based cost models.
• Demonstrated judgment and the ability to balance risk mitigation with responsible adoption.
• Project management capabilities to manage multiple streams of responsibilities with stakeholders throughout the firm.
• Excellent communication skills (verbal and nonverbal) and presence with senior stakeholders.