Culinary Shift Leader

At Chick-fil-A Yucaipa, a Shift Leader isn't just someone who keeps the kitchen moving — it's someone who leads it! You set the tone, you make the calls, and you put your team first so they can do their best work.

If you lead by example, take ownership without being asked, and genuinely want to see the people around you grow, we want to meet you.

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Hands-on learning from experienced Restaurant Senior Leaders and the Owner/Operator
• Intentional growth and development to help you reach your personal, professional and financial goals
• Scholarship opportunities each year
• Competitive pay
• California Paid Sick Leave
• Shift Meal Allowance
• Insurance options (life, health, dental, vision)

Shift Leader Responsibilities

• Lead and run an entire shift: food safety, physical safety, accuracy, speed, quality, and cost all fall under you
• Keep your team positioned where they're needed most, even as volume and staffing shift — adjust only when it truly serves the customer best, not just to get through the moment
• Walk the floor, not the clipboard; see what's actually happening firsthand, every shift
• Give your Supervisor a quick, focused update every hour on how the shift is running
• Rebalance coverage immediately if someone calls off, and document it right away
• Train, coach, and develop Zone Leaders and Team Members in real time
• Open and/or close shifts as scheduled
• Watch labor and food cost like it's your own investment, not just a number on a report
• Communicate clearly, in writing and in person

Qualifications and Requirements

• A strong work ethic and a "others-first" mentality: you put your team first
• High integrity — you do the right thing even when no one's watching
• A genuine desire to coach and develop others, not just get through the shift
• Strong people skills with a real desire to serve your team
• Comfortable making decisions in the moment and owning the outcome
• Thrives in a fast-paced, high-volume environment and creates fun with the team
• Ability to manage team member behavior and performance issues directly and respectfully
• Prior experience as a shift lead, crew lead, supervisor, or team lead is preferred but not required — how you lead matters more than your title history
• Valid California Food Handler Card (obtainable within 30 days of hire)

Physical Expectations

• Continuous standing and moving for 6-8 hours
• Lifting and carrying up to 40-50 lbs (crates of protein, produce, shortening, fry boxes, etc)
• Working near heat sources (fryers, pressure cookers) and in refrigerated spaces (walk-in coolers/freezers)

If this sounds like you, we want to hear from you. If "others first" isn't naturally how you operate, this probably isn't the right fit for you — and that's okay.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.