Product and Fulfillment Specialist - Summit Ministries

        Product and Fulfillment Specialist - Summit Ministries

 

Job Title: Department: Workgroup: Reports to:

POSITION SUMMARY

Job Title:  Product & Fulfillment Specialist

Department:  Programs Services
Workgroup: Publishing and Content

Reports to: Director of Publishing and Content

Classification: Nonexempt

Job Description

Summit Ministries is seeking a Product and Fulfillment Specialist. This role is a good fit for someone who enjoys variety, with some hours at a computer and others on their feet. While one will focus on inventory data, product information, vendors, and spreadsheets, the candidate will also leave the desk to receive product, prepare shipments, organize inventory, and work in the warehouse. The ideal candidate is highly organized, detail-oriented, eager to learn, and ready to grow into increasing responsibility for Summit’s product operations. We’re less concerned with a particular career path than finding someone who is dependable, organized, excited to work with numbers and systems, willing to do hands-on work, and eager to take ownership of an important function.

The Product & Fulfillment Specialist owns the operational lifecycle of Summit’s physical products—from printing, purchasing, and inventory planning through warehousing and customer fulfillment. This hands-on role combines product management with daily fulfillment operations (predominantly at the Manitou location), ensuring Summit’s books and resources are manufactured accurately, remain available when needed, and reach customers efficiently.

ABOUT SUMMIT

At Summit Ministries, we believe the Christian worldview speaks clearly to the hardest questions our culture asks. For more than 60 years, we've helped rising generations wrestle with life's biggest questions, think deeply about their faith, and gain the confidence to live it out. Through immersive student experiences, biblical worldview curriculum, books, and digital resources, we equip students and support the families, schools, and churches investing in their lives.

ESSENTIAL JOB FUNCTIONS

The fundamental, core duties that are critical to this specific job's purpose.

  Maintain a personal relationship with Jesus Christ. Be a consistent witness for Jesus Christ, maintaining a courteous, Christ-like attitude in dealing with people within and outside of Summit.

●  Advance Summit’s mission; confirm Summit’s Statement of Faith and Statement of Convictions, and to historic, orthodox Christian teaching regarding behavior, speech, conduct, and lifestyle; uphold Summit in prayer.

Product Manufacturing & Inventory

●  Manage purchasing, inventory planning, forecasting, and reprint schedules.

●  Coordinate product procurement and relationships with printers, publishers, and vendors.

●  Receive all mail and orders, ensure inventory accuracy, and conduct annual physical inventories.

●  Closely monitor inventory cycles, product costs, shipping logistics, invoices, and vendor performance.

●  Maintain appropriate inventory levels to support anticipated sales and organizational needs while minimizing stockouts, excess

inventory, and unnecessary carrying costs at all warehouse locations.

●  Assist other teams with sourcing for gifts, giveaways, and miscellaneous products.

Fulfillment & Warehouse Operations

●  Personally execute daily shipping, receiving, and mail operations while owning the overall efficiency, accuracy, and organization

of the fulfillment function at the Manitou warehouse.

●  Ensure proper customer order fulfillment using USPS, UPS, FedEx, and other carriers.

●  Complete conference shipments, curriculum samples, donor mailings, marketing fulfillment, and all miscellaneous organizational

shipping needs.

●  Continually evaluate and improve inventory, warehouse, fulfillment, and product-management processes for greater efficiency,

accuracy, and cost effectiveness.

●  Maintain a safe, organized warehouse and fulfillment workspace.

●  Partner with and support the Focus warehouse location with regular communication and occasional fill in responsibilities.

Product Administration

● Maintain accurate product information within ERP (NetSuite) and other internal systems.

Status: Location:

Application Window:

Full Time Manitou Campus

Nov 13, 26 – Dec 18, 26

●  Manage SKU creation, product metadata, pricing, shipping settings, and fulfillment records.

●  Ensure product information remains accurate across all sales and fulfillment platforms.

●  Manage ISBN assignments, product files, metadata, rights documentation, print specifications, and coordination with distribution

partners.

●  Ensure products are properly prepared for manufacturing, distribution, and ongoing availability.

●  Work with resellers and partners to ensure correct product data across all selling environments.

FUNCTIONAL JOB COMPETENCIES

Underlying characteristics of an individual (skills, proficiencies, attributes, and behaviors).

●  Committed to the mission and vision of Summit Ministries

●  Strong servant leadership skills that are in line with the values of Summit Ministries.

●  Sound judgment and an aptitude for developing efficient, reliable processes.

●  Strong numerical reasoning and comfort working with inventory quantities, costs, forecasts, and spreadsheets.

●  Exceptional organization and attention to detail across physical inventory and digital product data.

●  Ability to analyze information, anticipate needs, and proactively identify potential problems.

●  Demonstrated ability to learn new systems, processes, and operational responsibilities quickly.

●  Proficiency with Excel for reporting, forecasting, calculations, and data analysis.

●  Ability to learn and effectively use ERP, inventory, and shipping systems.

●  Self-motivated and capable of independently managing recurring operational responsibilities.

●  Comfortable balancing detailed computer-based work with hands-on warehouse and fulfillment responsibilities.

●  Coachable attitude, willing to learn through trial and error, listen to advice, and try new processes.

●  Proactive and dependable, with the ability to recognize problems, ask good questions, and follow through to resolution.

JOB QUALIFICATIONS

Minimum requirements, degrees, and experience to be considered for this position.

●  Has a personal relationship with Jesus Christ, an active prayer life, and active involvement in a local church.

●  Understands, embraces, and can clearly articulate a biblical worldview.

●  Adaptable to Summit’s culture.

●  Education: High School Degree or Equivalent required; additional education or training in logistics, supply chain, operations, or

data analysis is beneficial but not required

●  Experience: Previous experience in inventory, fulfillment, logistics, operations, warehousing, purchasing, or a related field.

Relevant education, internships, and transferable professional experience will be considered.

SUMMIT CORE VALUES

All employees are expected to embody and uphold Summit’s Core Values.

●  Biblical Worldview (2 Timothy 3:16–17)

●  Essential Christianity (Ephesians 4:1–6)

●  Truth and Relationship (2 Timothy 2:24–26)

●  Pursuing Excellence (Philippians 4:8)

●  Stewardship (1 Peter 4:10)

WORKING CONDITIONS

●  Regular combination of desk/computer work and physical warehouse activity

●  Regular lifting and carrying of product up to 50 lbs.

●  Regular periods of standing and walking

●  Climbing a step stool or ladder

●  Pushing/pulling hand trucks

●  Frequent travel between Manitou location and Focus warehouse

COMPENSATION

Pay Range: $44,000 – $60,000

Full-time employees are eligible for:
● Vacation Time & Vacation Payout
● Personal Time Off
● Holidays
● Additional Supplemental Leave
● Family Medical Leave
● Health Insurance
● Dental Insurance
● Vision Insurance
● Health Savings Account/Health Reimbursement Account ● Life Insurance

● Retirement/401k Plan
● Short- and Long-Term Disability Insurance ● EAP (Employee Assistance Program)
● Applicable Tuition Reimbursement
● Bookstore and Conference Discounts

Applications will be open until December 18, 2026.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required of the job holder based upon ministry and business needs and at the request of Summit management.