Population Health Coordinator

Description

About Jordan Valley Health:

Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Population Health Coordinator supports the FQHC’s mission by helping the clinic meet quality and performance targets tied to value-based contracts and payer incentive programs. This role serves as a key liaison between the health center and payers—including Medicaid managed care organizations (MCOs), Medicare Advantage plans, and commercial insurers—to coordinate performance tracking, reporting, and program compliance. The ideal candidate understands healthcare quality measures and has a strong ability to communicate across clinical, administrative, and payer audiences to ensure the overall wellbeing of our patient population through collaborative engagement.

Key Responsibilities:

• Service as a clinical point of contact to collaborate with internal teams (clinical, care coordination, EHR/IT, and finance) to support care gap closures and performance improvement initiatives.
• Conduct proactive outreach to patients due for preventive or chronic care services (e.g., annual wellness visits, screenings, immunizations).
• Assist patients in scheduling needed appointments to meet quality care and program benchmarks.
• Serve as a clinical point of contact for payer incentive programs and quality initiatives (e.g., HEDIS, UDS, PCMH, Medicaid DSRIP, Medicare Advantage STAR Ratings).
• Review and interpret incentive structures and reporting requirements.
• Track and monitor performance against incentive program metrics; support accurate and timely data submissions to payers.
• Coordinate payer audits, site visits, and documentation requests.
• Educate staff on payer programs, value-based care goals, and workflow expectations.
• Analyze trends in quality data to identify improvement opportunities and reduce barriers to achieving incentive targets.
• Participate in payer meetings and maintain organized documentation of program requirements and outcomes.
• Collaborate with IT/EHR teams to support development of reports and dashboards for internal tracking.
• All other duties as assigned.

Benefits Overview:

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available

Holidays:

• Nine paid holidays per year.

Health Requirements:

All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Application Process:

Interested applicants should submit a resume and cover letter through the JVH career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.

Jordan Valley Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Requirements

Required Qualifications:

• Minimum 1- 2 years of leadership experience in a clinical setting.
• Experience in a Federally Qualified Health Center (FQHC) or safety-net healthcare environment.
• Familiarity with UDS, HRSA, NCQA PCMH, and state Medicaid incentive structures.
• Certified Medical Assistant (CMA), Certified Pharmacy Technician (CPhT), or clinical certification

Preferred Qualifications:

• High School diploma or equivalent preferred