Convention Services Manager

Sheraton Baltimore North is a newly renovated, full-service hotel located in the heart of Towson, Maryland. Featuring 283 beautifully renovated guestrooms, more than 20,000 square feet of flexible meeting and event space, and a convenient location adjacent to Towson Town Center, our hotel is a premier destination for corporate meetings, conferences, conventions, and social events.

We are seeking an experienced, highly organized, and service-driven Convention Services Manager to join our Sales and Catering team.

The Convention Services Manager is responsible for coordinating and executing group meetings, conferences, and events associated with guestroom blocks. This position primarily services Corporate, Association, and SMERF groups, ensuring a seamless transition from the sales process through event execution.

The ideal candidate is an exceptional multitasker with strong attention to detail, excellent communication skills, and a genuine passion for exceeding guest expectations.

What We're Looking For

We are looking for someone who takes ownership of their events, thrives in a fast-paced environment, and understands that exceptional convention services require both meticulous planning and genuine hospitality.

Our ideal candidate is a superior multitasker with a desire to wow every guest, anticipate client needs, and create memorable experiences.

Join Our Team

Sheraton Baltimore North offers the opportunity to work with a dedicated hospitality team in a newly renovated property with a diverse portfolio of corporate meetings, association conferences, and group events.

If you are passionate about hospitality, detail-oriented, and committed to delivering exceptional service, we encourage you to apply.