QA Sr Specialist

Company Overview

General Dynamics Ordnance and Tactical Systems (OTS) is a global leader in the design, engineering and production of munitions, energetics, weapons, armaments, and missile subsystems around the world. OTS empowers the U.S. military and its allies with an extensive range of overarching product segments applied across all levels of strategic and tactical operations, providing a cutting-edge advantage to our warfighters. Our Ethos of Honesty, Trust, Transparency, and Alignment, are the guiding principles that form the foundation of everything we do. Integrity is paramount, innovation fuels our passion, customer satisfaction is at the core of our mission, and collaboration is key to our success - fostering a culture of teamwork and mutual respect among employees, partners, and stakeholders. Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits that include career development and recognition programs. If who we are and what we do resonates with you, we invite you to join our high-performance team!

Job Summary

Follows policies, procedures, and methods to evaluate and improve the quality of products, materials, components and/or operations | Follows and/ or develops, assures and maintains the quality of products and processes through standard procedures & systems (e.g., ISO 9001:2000, ISO 14000 & AS9100 standards), quality audits/ review process, etc. Responsibilities are within the Quality Assurance Methods Function as a generalist or in a combination of Disciplines

Impact of the Role

General Profile

• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines
• Solves complex problems
• Works independently, receives minimal guidance
• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
• Acts as a resource for colleagues with less experience
• Consistent exercise of discretion & judgment

Essential Functions

• Prepares and implements quality assurance policies, procedures & review cycles
• Manages internal audit program; internal & customer required audit schedules, leads audits, and creates audit reports
• Evaluates audit findings and aids in the implementation of appropriate corrective actions
• Maintains and improves Quality Management System and generate reports as needed
• Creates, updates & leads Quality training as needed
• May administer the material review boards & database
• May also lead or support various projects as assigned

Additional Responsibilities

Corrective and Preventative Actions (CAPA): Facilitate Cause Analysis and Risk Mitigation Action Planning (RCCA) workshops / Liaison with customers and corporate for corrective actions / Track CAPA tasks/status to meet KPIs and response deadlines / Evaluate effectiveness of CAs and make recommendations to improve / Training site team members on RCCA techniques and documentation.

Required Qualifications

• Required education and experience: Associate's Degree and 5-7 years' experience OR Equivalent Combination of Relevant Education &/or Experience
• Critical professional related technical skills; computer skills: Proficient in Microsoft Office (Excel, Word, PowerPoint)

Preferred Qualifications

• Preferred education and experience: Bachelor's Degree
• Discipline/Major: Quality or related degree preferred
• Knowledge, skills & abilities:
• Root Cause Corrective Action methods: 5-why, fishbone, cause mapping (leader and program administration)
• Writing/Revising Quality Management System Procedures and Instructions
• SharePoint List Creation and Maintenance
• Power BI Dashboard Creation and Maintenance (Data Analytics)
• AS9100/ISO9001 Internal Auditor / fundamental understanding and auditing

Physical Requirements

• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• Requires regular movement throughout GD-OTS facilities.
• May need to stand for long periods of time.
• Work may require employee to work inside and outside with exposure to changing climate and/or operate machinery.
• May be requested to work a different shift.
• This position is Safety-Sensitive.

Travel Requirements

Up to 25% travel likely.

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The above statements describe the general nature and level of work only. The statements do not represent an exhaustive list of required responsibilities and skills. Other duties may be added or this job description may be amended at any time. This job description does not alter an employee's at-will employment status or create an employment agreement or contract, implied or otherwise.