- Location
- Greater London-London, UK
- Workplace
- Onsite
- Type
- Part-time
- Department
- Retail
- Closing date
- 4 days ago
- Source
- iCIMS
Description
What you'll bring to the team
Retail Host
Location: SEA LIFE, London
Contract Type: Seasonal, offering a minimum of 10 hours per week
Ready to be part of an adventure surrounded by glittering scales, humongous tentacles, and razor-sharp smiles? At SEA LIFE London Aquarium, we’re hunting for individuals with a passion for customer service to join our retail team.
What you’ll be doing:
Be the friendly face behind the till, shop floor, or bar.
Welcome every guest like they’re stepping into a magical underwater world.
Keep the shop stocked, spotless and looking shipshape, merchandised to perfection.
Use your savvy to upsell sea-themed treasures and bar delights, smashing targets with every chat.
Serve alcohol responsibly (Must be 18+)
Spot sneaky stock loss and report it; we don’t like pirates in our crew.
Help keep our aquatic playground safe, clean and running smooth, games, tech, and all.
Know your fish facts and shop prices by answering guest questions like a true SEA LIFE insider.
Jump in with ideas to make our guest experience even more fin-tastic.
Keep queues short and spirits high, because nobody likes waiting (except maybe sharks).
All roles at SEA LIFE London require flexibility as you will be working shifts on weekdays, weekends and Bank Holidays.
Qualifications & Experience
Due to the nature of this role we can only accept applications from candidates 18+
Previous experience in a fast-paced retail or guest-facing role
Confidence in upselling and chatting with guests of all ages
A flexible, can-do attitude (our attraction is open 7 days a week so flexible availability is required)
A keen eye for detail – presentation and cleanliness are key
A real passion for giving guests the best day ever
Benefits
- Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world
- 40% discount online off LEGO
- 25% discount in our on-site retail shops and restaurants
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants and travel
- Ongoing training and development opportunities
- Plus, many more...
If you have any questions or if you require any assistance, because of a disability or medical condition, please contact us by email at [email protected] and one of the team will get back to you as soon as possible.
