Student Support Services Coordinator

Online applications must be received before 11:59pm on:

July 30, 2026

If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):

1481-YN_ADMINPRO - Student Services Coordinator/Advisor 1, 1482-YN_ADMINPRO - Student Services Coordinator/Advisor 2

Business Title:

Student Support Services Coordinator

Employee Type:

Admin. Professional (+) (Fixed Term)

Position Details:

The Opportunity:

As the Student Support Services (SSS) Coordinator for the TRIO program, you will play a key role in supporting a federally funded program designed to help first-generation, low-income, and students with documented disabilities achieve academic success. You will serve as the primary operational and administrative point of contact for internal and external stakeholders, coordinating administrative functions across departments, managing records and budgets, providing administrative support to program staff, and acting as a liaison for the program.

In this role, you will analyze, manage, maintain, and monitor operational, grant, and contract budgets in accordance with program guidelines; prepare and maintain financial and fiscal reports; reconcile accounts and process fund transfers and budget adjustments as needed; and complete a variety of financial transactions, including purchasing, payroll, travel, interdepartmental transactions, and participant stipends. You will establish and maintain participant records and files, track and report statistical information, verify eligibility documentation and academic records, and assist with organizing and implementing events for prospective and current participants. You will also help ensure compliance with federal grant requirements and state and federal policies while serving as a resource to students, staff, and the public regarding SSS and other Access & Opportunity program initiatives.

Additionally, you will implement and maintain systems and processes that support student programs and services, coordinate tutoring resources, and provide advising and career guidance to students. Through these efforts, you will contribute to increasing student retention, academic achievement, and graduation rates while helping participants successfully navigate their academic and career goals.

Additional Information:

This is a full-time (100% FTE), temporary Position. This position is overtime eligible.

Temporary End Date: This is a temporary position expected to end on August 31, 2027. Renewal is dependent on the need for extension and/or if additional funding is secured to extend employment. We are currently in year 1 of a 5-year grant cycle.

Monthly Salary:

Student Support Services Coordinator 1: $3,750.85 - $5,397.56 | Commensurate with experience and qualifications

Student Support Services Coordinator 2: $4,061,90 - $5,800.00 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

The successful candidate will begin at one of the below classifications depending on experience.

Student Services Coordinator/Advisor 1

Required Qualifications:

• Positions require a Bachelor's degree and two  (2) years of professional work experience in student services or related education/experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.

Student Services Coordinator/Advisor 2

Required Qualifications:

• Positions require a Bachelor’s degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Master’s degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.

Additional Requirements for All Levels:

• Demonstrated excellent verbal/written communication and interpersonal skills.

• Demonstrated experience with Microsoft Office including Access, Excel, Outlook, PowerPoint, and Word.

• Ability to work effectively and positively in a team environment.

• Attention to details, organized, and multi-tasking to meet deadlines.

• Demonstrated public speaking skills/experience.

• Willingness to travel occasionally for programmatic and professional development purposes.

Preferred Qualifications for All Levels:

• Advanced Degree (Ph.D. or Master’s) in relevant field.

• Experience in the administration of student access programs in an institution or higher education (i.e. College Access Programs, TRIO, HEP/CAMP programs)

• Prior experience with grant writing.

• Demonstrated experience working with students from first-generation, low-income, students with a disability or underserved students in higher education.

• Knowledge of the policies, principles and procedures of a higher education institution and federal regulations.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/ Campus - https://aea.wsu.edu/

Area/College: Student Affairs
Department Name: Access & Opportunity
Location: Pullman, WA

This position is an on-site/in-person role located on the WSU campus in Pullman.

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the “Application Document” section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the “Resume/Cover Letter” section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:

Full time

Position Term:

12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [email protected].

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/