Program Assistant - UW Dining

Job Description

Housing & Food Services has an outstanding opportunity for a Program Assistant – UW Dining to join their team.

About this Opportunity

Reporting to the General Manager, the Program Assistant – UW Dining is responsible for providing program operation support to manager in a high-volume, fast-paced dining service location.

Though hired into a specific working title or location, all employees of Housing & Food Services are expected to support overall operational and customer service needs by:  participating in cross-training, providing coverage during staff absences or high business volume, participating in production and/or service of special events, and being willing and able to perform additional, related duties and/or be reassigned to another work unit (as appropriate, within job classification).

Key Responsibilities

Operational Support - 40%

• Act as point of contact for general support to unit employees, internal and external customers, vendors, etc.

• Document, implement, interpret and communicate procedures, work methods, forms, schedules and job priorities to meet the business needs of the leadership team.

• Support unit operations and communicate program-specific policies and procedures to employees, customers and guests.

Administrative Support - 30%

• Update signage, including menu and pricing boards

• Insure that appropriate files, records and databases are maintained.

• Perform and coordinate data input into CBORD FSS system following established protocols, including orders, invoices, inventory, transfers and service menus.  Identify and escalate suspected errors or issues to manager or Dining Systems.

Student Employee Scheduling + Onboarding - 30%

• Under the direction of the managers, support student employment processes by assisting with orientation, training, and scheduling functions

• With direction from manager supports tasks associated with student hiring, training, onboarding and scheduling coverage.

• Track new hires to insure that they receive the prescribed orientation, training and evaluations.

Required Qualifications

To be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Minimum Qualifications

Applicants who do not meet these qualifications WILL NOT be forwarded to the Hiring Department.

High school graduation or equivalent

AND

Two years of clerical experience.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Preferred Qualifications

• Demonstrates competence to direct staff, prioritize work and communicate effectively with a diverse group of staff and customers. 

• Must have knowledge of standard Microsoft Office applications.  

About the Team

Housing & Food Services supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service.

Compensation, Benefits and Position Details

Pay Range Minimum:

$45,144.00 annual

Pay Range Maximum:

$55,824.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW 

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.  

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. 

Our Commitment 

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected]. 

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.