- Salary
- $90k – $125k/yr
- Location
- Remote
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Success
- Seniority
- Manager
- Experience
- 5+ years
- Education
- Bachelor
- Source
- Lever
Description
We are a growth stage company that creates software solutions combining lean principles, predictive and prescriptive analytics, and machine learning to transform hospital and infusion center operations. More than 190 health systems and over 1,200 hospitals and centers across 49 states rely on our award-winning products and expert change management services to increase patient access, decrease wait times, and reduce healthcare delivery costs. We have raised more than $300 million from top-tier investors such as Bain Capital, Insight Partners, and Goldman Sachs. We have been named among the top 100 AI companies in the world.
Please note that while this role is listed as available for remote, we are currently employing in the following states: AK, AZ, CA, CO, IA, KS, MO, MT, NV, OR, TX, UT, WA. If your state is not listed, we may not be able to proceed with your application. We have an office in Santa Clara, CA for employees who prefer to work regularly or occasionally from an office.
As a Customer Outcomes Manager, your primary focus will be maximizing the value our customers realize through our product suite. This is accomplished by understanding the unique operational needs of each of your customers and developing deep relationships with leaders at all levels of their organization, from the scheduling teams to the C-suite.
Skills
Machine LearningExcelTableauProject ManagementChange Management
