- Location
- London Corporate Office, United Kingdom
- Type
- Full-time
- Seniority
- Lead
- Experience
- 15+ years
- Education
- Master
- Source
- Workday
Description
Mandarin Oriental Hotel Group is seeking a Project Leader to join our Technical Services team at the London Corporate Office.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award‑winning owner and operator of some of the world’s most prestigious hotels, resorts, and residences. With a strong development pipeline across key global markets, we are widely recognised for creating exceptional luxury experiences through outstanding design, quality, and innovation.
About the job
Based at the London Corporate Office, the Project Leader is responsible for leading the technical delivery of new hotel developments and major capital projects within existing hotels, from concept through to completion. Reporting to the Regional Director of Technical Services, this role acts as the single point of accountability and leads a multifunctional Regional Execution Team (RET) to deliver Mandarin Oriental’s product standards, timelines, and commercial objectives.
As Project Leader, you will be responsible for the following duties:
Act as single point of contact for assigned projects from concept design to completion.
Lead and coordinate the Regional Execution Team (RET) in a multifunctional, collaborative structure.
Manage owner and developer relationships, ensuring clear communication and alignment.
Enforce Mandarin Oriental Product Standards & Guidelines (PS&G) and resolve any non‑compliance.
Articulate design and technical briefs to developers and consultants.
Monitor project budgets, schedules, and risks, escalating issues proactively.
Prepare design vision statements and contribute to design value and differentiation.
Coordinate closely with Operations, Development, and Corporate colleagues throughout the project lifecycle.
Support pre‑opening activities, including pre‑opening office setup, GM induction, and migration planning.
Inform the Development Director of key communications, deviations, and risks in a timely manner.
Oversee field project managers as required.
As Project Leader, we expect from you:
Minimum 15 years’ post‑qualification experience managing complex hospitality development or refurbishment projects.
Proven experience leading large, multidisciplinary project teams across multiple stakeholders.
Strong track record delivering projects aligned with strategic, operational, and brand objectives.
Demonstrated ability to build and maintain strong relationships with owners, developers, consultants, and authorities.
Bachelor’s degree in Engineering, Architecture, Construction Management, or a related discipline.
Professional qualifications such as PE, MCIBSE, AIA, RIBA, or RICS.
A Master’s degree (MBA, Project Management, or similar) is highly advantageous.
Proficiency in MS Project, Primavera, and strong working knowledge of Excel and AutoCAD.
Strong analytical, organisational, and problem‑solving skills.
Genuine interest in design, architecture, innovation, and sustainability.
Our commitment to you
Learning & Development
Your success is our success. We craft unique learning and development programmes for every stage of your career so that you continue to grow.
MOstay
As part of the #MOfamily, enjoy complimentary stays and attractive rates across our hotels worldwide for you and your loved ones.
Health & Colleague Wellness
Your wellbeing matters to us. We provide a range of health and wellness programmes globally to support work‑life balance.
Retirement Plans
We offer competitive retirement plans, reflecting your role and length of service.
We’re Fans. Are you?
