Manager, Regional Sales

Description

Purpose

Create and lead a highly effective regional sales team to achieve budgeted goals in sales, service, customer satisfaction, and cost control. Drive regional sales strategies, motivate and develop sales professionals, and ensure exceptional customer experiences with every interaction.

Key Contributions

• Lead and execute regional sales strategies to achieve targeted new customer and existing customer sales goals.

• Coach, mentor, and drive revenue goals with field sales management and professionals.

• Develop detailed sales plans, targets, and metrics for branches and individual sales professionals.

• Provide accurate and timely sales forecasts and results for the region.

• Manage sales funnel process (identify, contact, present, negotiate, close) and record activities in the company CRM system.

• Manage budgets, expenses, and resources to meet targets.

• Collaborate with other salespeople and internal teams to meet quotas and set goals.

• Share best practices and support team success.

• Develop and maintain customer relationships, demonstrate key account management.

• Communicate market trends, industry news, and product information to marketing.

• Attend key conferences, trade shows, and sales meetings as required.

Success Metrics

• Achieve regional sales targets and quotas.

• Maintain = 98% accuracy in sales forecasting and reporting.

• Attain = 90% positive satisfaction scores from customers and team members.

• Meet productivity expectations for sales plan execution and team development.

• Resolve customer and team issues within 24 hours with zero repeat issues.

Growth Impact 

• Accelerates revenue capture by driving regional sales performance and reducing open territory costs.

• Protects compliance through accurate forecasting and adherence to sales standards.

• Drives scalability by building repeatable, efficient sales processes for high-volume regions.

• Strengthens culture and retention by ensuring sales quality and responsiveness that reinforce trust in CERTUS leadership and systems

Capabilities & Strengths 

• Strong collaboration and communication skills to partner with leaders, teams, and customers.

• Excellent problem-solving, judgment, and decision-making abilities to drive results and resolve challenges.

• Leadership behaviors foster accountability, culture, and team development.

Requirements

Required Qualifications 

• Proven track record of leading sales teams and creating great customer experiences (5–10 years experience ideally).

• Effective communication skills, including written and phone skills.

• Knowledge of and willingness to use CRM, Microsoft Office suite, and back-end computer systems

Preferred Qualifications 

• General Household Pest and Rodent Control License or Pest Control Operator Certification.

• Demonstrated expertise in managing large sales areas and key accounts.

• Experience working in multi-state, high-growth, or field-based environments.