- Location
- Mumbai, India
- Workplace
- Hybrid, Onsite
- Type
- Full-time
- Department
- Operations
- Seniority
- Mid
- Experience
- 1+ years
- Education
- Bachelor
- Industry
- Finance
- Category
- Human Resources
- Role type
- Individual Contributor
- Environment
- Office
- Source
- Workday
Overview
This role supports the People & Culture team by handling day-to-day HR operations such as employee onboarding, terminations, and query resolution. You'll maintain HR knowledge bases, manage ServiceNow ticketing systems, and assist with HR ceremonies and reporting. The position requires excellent communication skills, discretion with confidential information, and proficiency in MS Excel. This is a fixed-term contract position based in Navi Mumbai with a hybrid work model involving four days in-office weekly.
Description
Job Description
The Team: The People & Culture (P&C) team, supports the development and growth of talent by effectively chalking out initiatives in conjunction with business leaders and global teams. We aim to implement human resource strategies in India to improve organizational effectiveness
The Role: We believe that people are our most important asset. Our people—through their creativity, talent, and willingness to learn—are essential to the success of our company. Recruiting, developing and retaining Great People are critical to Morningstar’s future. For the role, we need a bright, energetic, and driven individual who, may or may not have prior T&C experience, but has a desire to learn about T&C domain while providing timely project and process support to employees, managers, and other T&C professionals. The goal is to provide a great service experience to employees and managers needing assistance from T&C; and to make other T&C professionals on the team more productive by supporting their projects and day-to-day process tasks. This position is based at our Navi Mumbai office and reports to the Manager – People & Culture (P&C) Operations.
Responsibilities
Provide consistent support and feedback to employees who have queries regarding HR related issues
Support P&C daily operations such as on-boarding, termination, probation and employee queries
Support P&C operations team to identify challenge and opportunity of driving excellence
Continually maintain Morningstar P&C knowledge base and update process documents
Responsible for managing ServiceNow ticketing system and dashboard
Support process change in P&C information system, make sure the data is updated and accurate
Assist Ops team in P&C activities and other ceremonies like R&R, Quarterly awards, etc
Assist the team in maintaining reports and dashboards
Requirements
A minimum of bachelor's degree or its equivalent.
1 to 2 years of professional experience
Proven ability to learn quickly, behave professionally, and proactively take responsibility.
Ability to work collaboratively or independently
Demonstrate high level of discretion and candor relating to confidential information.
Self-motivated and can-do attitude
Excellent Communication skills
Must be proficient in MS Excel
Morningstar is an equal opportunity employer.
Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.
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About Morningstar India Private Ltd.
Morningstar is a leading global provider of independent investment insights, serving both individual and institutional investors across public and private markets.