- Location
- Charlotte, NC
- Workplace
- Hybrid
- Type
- full-time
- Seniority
- Mid
- Experience
- 4+ years
- Education
- Bachelor
- Industry
- Technology
- Category
- Engineering
- Role type
- Individual Contributor
- Environment
- Office
- Source
- ADP
Overview
As a Technical Support Project Manager, you'll lead post-implementation projects for clients across municipalities, agencies, and universities. You'll identify software flaws, develop technical solutions, and coordinate with Product Managers, Engineering, Sales, and Client Success teams. Responsibilities include creating project plans, managing stakeholder relationships, developing technical functionality, and providing troubleshooting support for payment services. You'll also assist with compliance matters and system enhancements.
Skills
SQLSalesforce CRMTelerik ReportsCrystal Reports
Languages
English
About Passport Labs, Inc.
Passport Labs provides technology solutions for municipalities, agencies, universities, and private operators, including parking, mobile payments, digital permits, and citation management systems.
