Manager, Commercial Excellence

Fresenius Kabi Hong Kong Limited 

Title: Manager, Commercial Excellence

Purpose / Key Responsibilities:

• Optimize sales force performance through strategic planning, data analysis, process improvement, and sales capability‑building initiatives, including supporting the rollout of global SFE programs and local adoption.

Responsibilities:

• Support the development and execution of Sales Force Effectiveness (SFE) initiatives, including KPI framework design, target setting, performance tracking, and effectiveness review with key stakeholders.
• Review, streamline, and enhance sales processes, tools, and ways of working to improve sales team efficiency, productivity, and consistency of execution.
• Analyze sales performance and business data to identify trends, gaps, and improvement opportunities, and translate insights into structured, actionable recommendations.
• Design, coordinate, and deliver sales training and enablement initiatives to strengthen selling skills, product knowledge, and effective use of sales tools and materials.
• Support CRM implementation and optimization, including monitoring system usage, data quality, reporting accuracy, and adoption across the sales team.
• Prepare sales performance reports, dashboards, and management presentations to support regular reviews and data‑driven decision‑making.
• Work closely with sales and cross‑functional teams to align commercial strategies, business priorities, and execution plans, ensuring strong collaboration and alignment.
• Support the design, review, and administration of sales incentive schemes, including incentive calculation and alignment with sales performance objectives.

 Requisite Qualification

• Bachelor’s degree in Business Administration, Marketing, Data Analytics, or a related discipline.
• Minimum 5 years of relevant experience in sales force effectiveness, sales operations, sales management, business analytics, or related roles; healthcare industry experience is an advantage.
• Experience in sales performance management, KPI tracking, data analysis, or commercial process improvement.
• Strong analytical and problem‑solving skills, with the ability to translate data into clear, actionable insights.
• Good project management skills, able to work independently and manage multiple priorities effectively.
• Mature, self‑motivated, with strong interpersonal, communication, and people coaching skills.
• Proficient in CRM systems (e.g. Salesforce, Veeva) and data analytics tools (e.g. Excel, Power BI) for reporting and insights.
• Good command of spoken and written English and Chinese (Cantonese).

We offer a 5-day work week and flexible work environment.