Technical Service Representative

As the largest pureplay adhesives company in the world, H.B. Fuller’s (NYSE: FUL) innovative, functional coatings, adhesives and sealants enhance the quality, safety and performance of products people use every day. Founded in 1887, with 2024 revenue of $3.6 billion, our mission to Connect What Matters is brought to life by more than 7,500 global team members who collaborate with customers across more than 30 market segments in over 140 countries to develop highly specified solutions that enable customers to bring world-changing innovations to their end markets. Learn more at www.hbfuller.com.

Position Title: Technical Service Representative
Location: South China – Hybrid

Position Overview: 

The Technical service Engineer is responsible for support electronics team grow the business on application side, he is also carrying out the day to day research and testing activities at laboratory. This person will provide professional technical support like DOE, FA, New application development for HBF electronics product lines.

Primary Responsibilities:

1. Well manage existing projects ensuring sufficient resources are available to meet customer’s requirement

2. Provide technical support at customer side to ensure application success

3. Evaluating new product’s performance and simulating customer application in laboratory.
4. Evaluating the electrical and mechanical characteristics of HBF electronics material to determine the root cause of failure.
5. Develop test method to assure existing and new products will meet expectations of domestic and international customers.
6. Provide accurate problem descriptions, with all necessary support documentation for product development department.
7. Supporting application related data package generation
8. Demonstrations of equipment and training for both internal & external customers
9. Have good cross department communication and relationships.

Primary Responsibilities:

•High School Diploma and at least 6 years of relevant work experience OR
•Associates or technical degree in related area of study and at least 3 years of relevant work experience OR
•Bachelor of Science degree in Chemistry or Chemical Engineering or related area of study & at least 2 years of relevant work experience Preferred Qualifications Bachelors of Science Degree in Chemistry, Chemical Engineering or related field.

H.B. Fuller is an Equal Employment Opportunity employer and proud to have created a collaborative culture where employees around the world are seen, heard, and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or marital status or status as a protected veteran, or any other legally protected classification.

H.B. Fuller does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with H.B. Fuller, a written service agreement must be executed by Human Resources prior to submitting any information relating to a potential candidate. Without a signed service agreement, H.B. Fuller shall not be obligated for payment of any fee or compensation.