Food & Beverage Manager

Description

Red Mile team members are driven by their desire to create outstanding experiences for both our patrons and fellow employees. We pride ourselves on being a part of an organization whose focus is to bring world-class entertainment to those living in and visiting the “Horse Racing Capital of the World.” If you aspire to create memorable experiences, we invite you to explore our exciting and dynamic career opportunities. 

Summary:

The Food & Beverage Manager is tasked with the daily supervision of all F&B centers as well as guidance of all F&B staff. The Operations Manager should be comfortable in a fast paced and exciting environment and ready to make decisions quickly, as well as work to achieve growth, efficiency, and superior services through leadership and implementation of F&B software.

Essential Duties:

· Directly supervise, mentor, and train the Supervisors, Leads, Dining Servers, Beverage Servers, Bartenders, and Barbacks.

· Report the status of operations, concerns, and any standard variances relating to the beverage stations, beverage service personnel, or inventory levels to the Food and Beverage Director.

· Work alongside the Food and Beverage Director to ensure operational efficiency within the department.

· Maintain, fully understand, and enforce liquor policies and procedures, rules, and ordinances.

· Provide prompt, courteous, and friendly service to all guests.

· Address guest and team member concerns and resolves conflicts properly.

· Maintain a clean, organized, safe, well-stocked, and comfortable work environment for team members and guests.

· Manage scheduling and complete payroll, as needed.

· Recruit and interview potential new employees.

· Develop strong relationships with vendors.

· Greet guests and build personal first name relationship.

· Serve as Manager on Duty in Frankie’s Bar & Grill 

· Assist in Event Sales and Planning 

· Work with F&B Director to set and achieve sales goals 

· Coordinate promotions with Marketing team and F&B Staff 

· Perform other duties as needed and/or assigned.

Requirements

Education and/or Experience (include certs or licenses needed):

· High School Diploma or equivalent.

· Previous cash handling experience is required. 

· Confidence in dealing with F&B software and technology is critical.

· Supervisory experience is required.

· Knowledge and experience with TOAST POS, XtraChef, Paylocity, and 7shifts, preferred.

· Special Events experience is a plus. 

· Must be able to read, write, speak and understand English; Bi-Lingual is a plus.

Minimum Qualifications: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The Essential Duties listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Candidate will work varied shifts including nights, weekends, and holidays. 

Physical Requirements:

The employee must occasionally lift and/or move up to 40 lbs., while performing the duties of this job, the employee is required to stand, walk, use hands and fingers, handle or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl, talk and hear.