- Location
- Pietermaritzburg
- Type
- Full-time
- Education
- High School
- Closing date
- Today
- Source
- CareersPage
Description
, Permanent
Position: Airport Assistant
Company Overview:
Msuez Uk is a leading airport management company based in Pietermaritzburg, South Africa. We are dedicated to providing exceptional services to our clients and ensuring a smooth and efficient airport experience for all travelers.
Job Summary:
We are seeking a highly organized and customer-oriented Airport Assistant to join our team. The successful candidate will be responsible for providing support and assistance to airport staff and travelers, ensuring a seamless and enjoyable airport experience for all.
Key Responsibilities:
- Greet and assist travelers upon arrival and departure
- Provide information on flight schedules, gate changes, and airport services
- Check-in and process tickets for passengers
- Assist with baggage handling and loading/unloading of luggage
- Escort passengers to and from aircrafts
- Monitor and maintain cleanliness and safety of airport facilities
- Handle customer inquiries and complaints in a professional and timely manner
- Coordinate with other airport staff to ensure efficient operations
- Assist with special needs passengers and provide exceptional customer service
- Perform administrative duties such as data entry, filing, and record keeping
- Adhere to all airport and company policies and procedures
Qualifications:
- High school diploma or equivalent
- Previous experience in customer service or airport operations is preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced and dynamic environment
- Strong problem-solving and decision-making abilities
- Must be able to work flexible hours, including nights, weekends, and holidays
- Physically fit and able to lift up to 50 pounds
- Knowledge of airport security and safety regulations is a plus
- Proficient in Microsoft Office and other computer applications
If you are a self-motivated individual with a passion for providing exceptional customer service, then we want to hear from you! Join our team at Msuez Uk and be a part of our commitment to excellence in airport management. This is a full-time, permanent position with opportunities for growth and development within the company. Apply now and embark on an exciting career in the aviation industry.
