- Location
- Porto Store Rua das Carmelitas, Portugal
- Type
- Full-time
- Source
- Workday
Description
For our new store in Porto, opening in October 2026, we are looking for a Supervisor (m/f/x).
Your Responsibilities
Supervise the team to achieve highest possible levels of customer service and performance
Ensure that the team is dealing with all customer queries in a timely and efficient manner
Ensure that customer service standards are adhered to and business opportunities are maximised.
Awareness and supervision of the store presentation, including cleanliness, visual display and merchandising
Responsibility for holding keys to the store, opening and closing the store, completing relevant checklists and cash handling
Supervise the team to ensure adherence within the store of all company policies and procedures Maintain open communication within the store and across to other departments
Your Profile
Retail or service industry experience
Excellent communication skills
Ability to work within a team
Proven selling skills
Confidence
Understanding of our customer base and their expectations
Fluent in Portuguese, English is advantageous