Analyst, Customer Collection

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon. 

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business.

The Lifestyle Audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over Europe and has creative ideas.

You will join our Shared Services Center based in Székesfehérvár, Hungary in the position of: 

Analyst, Customer Collection

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

About the Role

As an Analyst, Customer Collection, you will support HARMAN’s global business by managing customer receivables, performing daily collection activities, and ensuring timely resolution of payment-related issues. You will work closely with customers, Business Units, Sales, Cash Application, and management to support accurate receivables management, compliance, and audit readiness. In this role, you will perform daily tasks based on written instructions and guidance from the line manager or senior team members.

What You Will Do

In this role, you will support daily Accounts Receivable and collections activities across HARMAN businesses, working with global teams and external customers to ensure timely follow-up, escalation, reporting, and compliance.

• Work with global teams geographically and across all HARMAN businesses to support Accounts Receivable and collections activities.
• Perform daily tasks in accordance with written instructions and based on guidance from the line manager or senior team members.
• Contact customers by phone and e-mail, handle incoming calls, and generate and send payment reminders.
• Liaise with Business Units and Sales teams to resolve customer receivable and collection-related topics.
• Identify, monitor, and escalate customer deductions and inform management about collection issues.
• Analyze and manage customer receivables and prepare ad hoc reports for management as needed.
• Complete closing tasks in a timely manner and support accurate period-end activities.
• Collaborate with the line manager to fulfill external and internal audit requests.
• Follow HARMAN SOX requirements and HARMAN Policy regulations.
• Collaborate with the Cash Application team and provide back-up for one selected team member as appointed by the line manager.
• Perform ad hoc duties as assigned by the line manager and work afternoon shifts if required by customers’ time zones.

What You Need to Be Successful

The successful candidate should bring strong customer focus, attention to detail, and the ability to work accurately in a global finance environment while following defined processes and compliance requirements.

• Ability to communicate professionally with customers by phone and e-mail.
• Strong analytical skills to review, monitor, and manage customer receivables and deductions.
• Ability to work according to written instructions, established processes, and guidance from the line manager or senior team members.
• Understanding of collection processes, payment reminders, closing activities, and receivables follow-up.
• Ability to collaborate effectively with Business Units, Sales, Cash Application, management, and global teams.

Bonus Points if You Have

• Additional experience in finance operations, collections, customer service, audit support, and compliance-focused environments would help a candidate stand out.
• Experience in Accounts Receivable, collections, finance operations, or customer service.
• Familiarity with SOX requirements, internal controls, audit support, or corporate policy compliance.
• Experience working with global teams across multiple geographies and business units.
• Ability to prepare clear reports and provide timely updates to management.
• Experience collaborating with Cash Application, Sales, or Business Unit stakeholders.

What Makes You Eligible

• You are able to communicate professionally in English with customers and internal stakeholders.
• This role requires strong communication skills, flexibility, and the ability to support global customers and internal stakeholders in line with business needs.
• You are flexible to work afternoon shifts if required by customers’ time zones.

What We Offer

• Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
• Access to employee discounts on world-class products (JBL, HARMAN Kardon, AKG, and more)
• Extensive training opportunities through our own HARMAN University
• Competitive wellness benefits
• “Be Brilliant” employee recognition and rewards program
• An inclusive and diverse work environment that fosters and encourages professional and personal development

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HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.