FY27 - IFS - Knowledge Management & Insights - Publication Hub PMO Intern

Line of Service

Internal Firm Services

Industry/Sector

Specialism

IFS - Knowledge Management

Management Level

Intern/Trainee

Job Description & Summary

PwC Indonesia is an inclusive and equal-opportunity employer that does not discriminate based on physical disabilities, gender, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.

An internship opportunity in Markets – Knowledge Management & Insights (KM&I) within Internal Firm Services offers the chance to play a key role in knowledge sharing across the PwC Indonesia firmwide, helping us continually enhance the services we provide to our internal users. In this role, you will assist in organising and managing various information sources, while also providing library services, information research, and administrative support to internal users.
In knowledge management at PwC, you will focus on the organisation, creation, and dissemination of knowledge and information within the organisation. Your work will involve developing and implementing knowledge management strategies, processes, and tools to capture, store, and share knowledge effectively. You will collaborate with various teams to identify knowledge gaps, facilitate knowledge sharing, and promote industry leading practices to enhance organisational learning and decision-making.

1. Publication Project Coordination and PMO Support
• Support the end-to-end coordination of Thought Leadership publication projects across planning, execution, publication, evaluation and project closure.
• Develop, maintain and monitor detailed project schedules, milestones, action logs, dependency trackers, risk and issue logs, and status reports.
• Translate agreed project scope and key dates into practical workplans with clear activities, owners, interdependencies and deadlines.
• Monitor progress against agreed timelines and proactively follow up with stakeholders on outstanding actions and deliverables.
• Identify potential delays, bottlenecks, dependencies and documentation gaps, and escalate issues to the project lead in a timely manner.
• Prepare and maintain project initiation, kickoff, governance, approval and closure documentation.

2. Stakeholder Coordination and Communication
• Coordinate with project leaders, subject matter experts, authors, reviewers, editors, designers, Business Development, Marketing Communications, External Communications and other supporting teams.
• Organise project meetings, prepare agendas and pre-read materials, document decisions, and maintain accurate minutes and action items.
• Facilitate timely communication across project teams and provide concise progress updates.
• Follow up professionally and persistently while adapting communication to different stakeholder levels and project contexts.

3. Documentation and SharePoint Repository Management
• Establish and maintain structured project repositories in Microsoft SharePoint for each publication project.
• Apply consistent folder structures, naming conventions, document versioning, access arrangements and information centralisation practices.
• Ensure project plans, working files, approvals, templates, meeting records and final deliverables are complete, current and accessible to authorised stakeholders.
• Maintain Publication Hub templates, trackers, project records and supporting documentation.
• Support the continuous improvement of Publication Hub SharePoint sites, document libraries and collaboration spaces.

• Required Experience and Capabilities
  • Prior hands-on experience in a PMO, project coordination, programme coordination or comparable role involving multiple stakeholders, workstreams and deadlines.
  • Practical understanding of the project lifecycle and experience developing or maintaining project schedules, workplans, trackers and project documentation.
  • Hands-on experience using Microsoft SharePoint for repository management, including file organisation, version control, access and collaboration.
  • Strong English writing and documentation skills, with the ability to prepare accurate meeting minutes, project updates, action logs, business reports, and other structured project artefacts.
  • Demonstrated experience preparing research papers, academic publications, journals, theses, business reports, or other substantial written materials is highly desirable.
  • Strong proficiency in Microsoft Excel, PowerPoint, Word, Outlook and Teams.
  • Ability to commit to the full six-month internship period and focus consistently on the role during working hours. Candidates may still be completing their studies, particularly those approaching graduation, provided that their remaining academic commitments do not materially interfere with their working hours, responsibilities or six-month commitment. Candidates who have already graduated are also welcome to apply.
  
  Core Competencies
  • Self-driven and able to initiate, prioritise and complete work with minimal supervision.
  • Strong ownership, accountability and follow-through.
  • Highly organised, detail-oriented and comfortable managing multiple concurrent projects.
  • Able to work effectively in a fast-paced environment with changing priorities and tight deadlines.
  • Strong stakeholder coordination, professional communication and follow-up skills.
  • Able to understand project context, connect information across workstreams and anticipate the next required action.
  • Strong reading comprehension and genuine interest in reading, writing, publications and structured project documentation.
  • Able to identify risks, dependencies and gaps, and escalate them with appropriate context and proposed next steps.
  • Adaptable, resourceful and willing to learn unfamiliar publication processes quickly.
  • Demonstrates professionalism, integrity and appropriate judgement when handling internal information.
  • Strong reading comprehension and the ability to synthesise information from lengthy reports, publications, research papers, and multiple information sources.
  • Demonstrates a genuine interest in reading, writing, publication development, and structured documentation.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree - Industrial Engineering, Bachelor Degree - Business Administration, Bachelor Degree - Information System, Bachelor Degree - Management, Bachelor Degree - Business Communications, Bachelor Degree - Project Management

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Writing, Communication, Communications Management, Conducting Research, Content Audit, Content Development, Content Editing, Content Management, Contract Management, Data Analysis, Database Administration, Data-Driven Insights, Data Reporting, Data Visualization, Developing Policies and Guidelines, Developing Presentations, Digital Research, Documentation Administration, Electronic Document Management Systems (EDMS), Emotional Regulation, Empathy, Enterprise Data Management (EDM) {+ 32 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date