Vocational and Industry Partners

Inside the Role

The Vocational Sales role supports the Fleet Services Group (FSG) by expanding and strengthening DTNA’s service sales through DTNA Vocational National Accounts and Truck Equipment Manufacturers (TEMS). This role reports to the Manager, Channel Sales & National Accounts to establish and execute sales programs, onboard industry partners, and drive revenue aligned with DTNA’s Go2030 strategy.

The Specialist will play a key role in growing non-traditional service channels, coordinating with internal stakeholders and external partners to increase parts and service sales, improve customer satisfaction, and ensure consistent execution of direct and dealer programs.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

What You Drive at DTNA

• Support Fleet Services Group initiatives to increase service penetration across new and existing dealer networks.

• Execute strategies that expand DTNA’s customer reach and deliver on the Go2030 vision for sustainable, customer-centric service growth.

• Build a foundation of trusted, high-performing industry partners aligned with DTNA’s commitment to quality, uptime, and customer success.

Key Responsibilities

Channel Growth & Support

• Assist in identifying, onboarding, and supporting Customers to expand service growth.

• Coordinate the launch and execution of new sales programs, campaigns, and promotions within the independent channel.

• Ensure alignment between DTNA, FSG, and dealer sales teams on objectives, pricing, and program updates.

Relationship Management

• Serve as a liaison between industry partners and internal departments (product, marketing, operations, finance, compliance).

• Support dealers/customers with point-of-sale tools, training materials, and performance insights to enhance sales effectiveness.

• Track and manage dealer inquiries, feedback, and issue resolution to ensure a positive partnership experience.

Sales Reporting & Analysis

• Monitor channel sales performance and provide regular reporting to leadership on KPIs, growth opportunities, and competitive trends.

• Utilize DTNA systems and dashboards to measure dealer participation, sales volume, and profitability metrics.

Cross-Functional Collaboration

• Work with Marketing to develop communication materials and program content tailored to Industry Partners.

• Partner with Finance, Legal, and Compliance teams to ensure accurate and compliant execution of dealer agreements and incentives.

• Support the creation of training and onboarding content in partnership with Learning & Development.

Knowledge You Should Bring

• Bachelor’s degree in business, Marketing, or a related field (or equivalent experience) with 8+ years of related experience.

• 2–5 years of experience in sales, dealer development, TEMS and/or channel management—automotive or commercial vehicle industry preferred.

• Strong communication, organization, and relationship-building skills.

• Proficiency with Salesforce, Excel, and data analysis/reporting tools.

• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Willingness to travel up to 40% to create and maintain relationships with industry partners sales training, and industry events.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Fort Mill, SC US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.