Admissions Clerk

Overview

The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients.

Responsibilities

• Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner.
• Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required.
• Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families.
• Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation.
• Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available.
• Prepares all necessary records relating to admission, payment, and discharge of patient.
• Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required.
• May assist patients in and out of vehicles.
• Operates various office equipment.
• Performs cashier duties; e.g. receipts of payment and issuance of receipts.
• Performs other related duties as assigned.

Qualifications

Education

• High School Diploma or GED equivalent required.

Experience

• Experience in dealing with the public preferred.

• Three (3) to six (6) months of on-the-job training required to attain proficiency in the performance of assigned duties and responsibilities.

Required Skills, Knowledge & Abilities

• Must be able to operate routine office equipment, including but not limited to:

• Postage meter

• Typewriter

• Display terminal and terminal printer

• Adding machine

• Copy machine

• Fax machine

• Medifax machine

• Communication systems

• Must type a minimum of thirty (30) words per minute accurately.

• Strong customer service and public interaction skills.

• Ability to communicate effectively both verbally and in writing.

• Ability to maintain accurate records and documentation.

• Ability to perform clerical and administrative duties efficiently.

• Ability to work in a fast-paced environment while maintaining accuracy and professionalism.