- Location
- Wilmington, 125 South West Street, United States of America
- Type
- Internship
- Seniority
- Internship
- Education
- Bachelor
- Visa
- Not sponsored
- Source
- Workday
Description
Job Description
Purpose of the role
To participate in the day-to-day activities of the retail banking division providing insights and expertise that help senior colleagues make informed decisions, develop new products and services, and identify new market opportunities
Accountabilities
- Execution of small research projects, research to support strategic decision making, preparation of presentations and reports to communicate research findings, collaboration with senior management to implement research findings for retail banking.
- Collaboration with cross-functional teams to support business initiatives.
- Participation in training and development programs to enhance skills and knowledge.
- Identification of opportunities, development of business cases, management of the deployment and launch of new products and services for retail banking.
- Management of client relationships and provision of customer service support to clients and customers, under steadily decreasing supervision, responding to questions about products and services, processing of transactions, and resolution of customer complaints.
- Management of the development and implementation of financial models and strategies that support in decision making for retail banking.
- Training and mentoring of junior colleagues.
Analyst Expectations
- To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
- Requires in-depth technical knowledge and experience in their assigned area of expertise
- Thorough understanding of the underlying principles and concepts within the area of expertise
- They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
- If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
- OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
- Will have an impact on the work of related teams within the area.
- Partner with other functions and business areas.
- Takes responsibility for end results of a team’s operational processing and activities.
- Escalate breaches of policies / procedure appropriately.
- Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
- Advise and influence decision making within own area of expertise.
- Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
- Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
- Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
- Make evaluative judgements based on the analysis of factual information, paying attention to detail.
- Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
- Guide and persuade team members and communicate complex / sensitive information.
- Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Summer Internship Programme Overview
Join us as a Summer Analyst and gain hands‑on experience at the intersection of marketing, data, technology, and business strategy within Barclays US Consumer Bank. This internship is designed for curious, analytical students who are interested in how data‑driven insights and emerging technologies — including AI — shape modern marketing strategies, product decisions, and business growth. Throughout this 10 week program, you’ll work on real business challenges alongside teams in areas such as marketing, product management, partnerships, analytics, and business development. You’ll be encouraged to explore how data, digital tools, and innovative thinking can improve decision‑making and customer experiences, while building practical skills that translate across industries.
The US Consumer Bank – Marketing, Data & Business Strategy Summer Analyst program is designed for students who want to understand how marketing, data, operations, and technology come together to drive effective business decisions in a modern consumer organization. At Barclays US Consumer Bank, teams across marketing, product, partnerships, analytics, and operations work closely to deliver seamless customer experiences and scalable business outcomes. As an intern, you’ll gain exposure to how data and insights inform marketing strategy, how operational processes support growth and efficiency, and how emerging technologies — including AI — are increasingly used to enhance decision‑making, execution, and performance. We value curiosity, collaboration, and continuous improvement, and we encourage interns to bring fresh perspectives as they explore how strategy turns into action across the business.
Real Responsibility, Right Away
As a Summer Analyst within the US Consumer Bank, you’ll join teams responsible for delivering results for customers and our co branded credit card partners.
Intern roles span business areas such as:
Marketing & Customer Strategy
Product Management
Partnerships & Business Development
Operations
Business Management
Regardless of placement, interns will have the opportunity to gain experience:
Using data to support business decisions
Analyzing trends, opportunities, and performance
Contributing ideas and recommendations
Leveraging tools and technology to improve how work gets done
This program is ideal for students interested in how technology and data influence traditional business functions and who want to build skills that are highly transferable across industries.
Consumer Banking at Barclays
Barclays US Consumer Bank is a leading digital banking partner and one of the fastest-growing top 10 credit card issuers in the United States. We provide award-winning credit card, personal loan, and savings products to more than 25 million consumers and create highly customized, co branded credit card programs that drive customer loyalty for some of America’s most successful travel, entertainment, retail, and affinity brands.
We enable clients and consumers to make secure payments in-store and online while supporting our partners by providing point of sale financing to their cardmembers through innovative, digital solutions designed to meet the evolving needs of today’s customers.
Who we're looking for
To be considered for this program, you must be motivated and curious with a degree or expected degree in any area. We are looking for curious, analytical, and forward thinking students who are excited by the opportunity to use data and technology to drive business decisions.
Ideally, a GPA of 3.2 or above is preferred.
Pursuing an undergraduate degree in any discipline with anticipated graduation between December 2027 – June 2028
Authorized to work in the United States on a full time basis
Preferred Backgrounds & Interests
Interest in how data, analytics, and technology inform decisions in areas such as marketing, product management, partnerships, or business development
Curiosity about AI, automation, and emerging technologies, including how these tools can enhance personal productivity and business outcomes
Strong problem solving and analytical skills, regardless of major
Comfort working with data, tools, or systems (coursework, projects, internships, or self directed learning)
Collaborative mindset, intellectual curiosity, and willingness to learn
Working in Wilmington
The Wilmington campus boasts a recently renovated office space featuring a cafe, coffee bar, wellness breakout spaces, and more. The campus is located along the historic Wilmington Riverfront where a glance out our windows reveals a scenic look at the Christina River and a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away, making travel from New York and Washington, DC fast and convenient.
It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, colour, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law.
To be eligible, applicants must be currently authorized to work in the United States on a full-time basis. Barclays will not sponsor applicants for work visas or offer any employment-based immigration sponsorship for.
