JOIN OUR TEAM!

At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Couche-Tard/Circle K is. We have grown into a successful global company with over 16,000 stores in 29 countries, serving almost 9 million customers every day. In total, more than 150,000 people work in our stores and offices.  We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

Department: Merchandising  

Location: Calgary, AB (#400, 229 - 33rd Street NE Calgary, Alberta T2A 4Y6)

THE ROLE

The Food Service Specialist provides food and merchandising support to designated stores in Alberta South by reviewing the details of various programs and products to ensure they meet our high standards of quality and safety. Responsible for creating detailed reports, summarizing the findings, reviewing with, and providing these reports to management staff. Manages quality control by performing preventative maintenance tasks and responds to calls as needed.

WHAT YOU’LL DO

Excited to embark on a journey with us? Here's a breakdown of the key responsibilities in this role:

• Supervise training and educating the store teams on current and new product offerings with an emphasis on Food Safety and Quality Assurance to ensure FSQA and HACCP regulatory requirements are met.
• Supervises New store start-ups and remodels for Foodservice.
• Address issues in stores in real-time and provide immediate and adequate solutions during each visit.
• Responsible for visiting all assigned stores on a set schedule to provide food safe-quality assurance monitoring functions.
• Conduct trouble-shooting seminars to instruct store on how to fix equipment and process issues.
• Acts as a central contact person for stores for questions regarding food service categories (i.e. discretionary decision-making power to solve issues as they arise)
• Collaborate with Category Managers, BU (Business Unit) leadership, store leadership, Food Service vendors and merchant experts to ensure training materials are effective, current, relevant, and compatible with Company policies and standards to maximize future growth of the Foodservice category.
• Coach and monitor under-performing stores for improvement.
• Partner with District Managers for their specific opportunities and needs in their market.
• Oversee new food service projects based on BU initiatives.
• Maintain a database of all training sessions and visits.
• Develop and facilitate training sessions addressing training gaps and needs of markets or regions.
• Assists with training and leads training opportunities as needed. Create a training environment that empowers people to find answers and solutions on their own to grow their food business.
• Create a cooperative learning environment with multiple levels of feedback that guides people to correct actions - embrace and share best practices.
• Works closely with stores' Management staff, Sales Associates and District Managers within Operations and other internal departments relating to food service category.
• Aid with new store start-ups and remodels.
• Acts as a central contact person for stores for questions regarding food service categories (i.e., discretionary decision- making power to solve issues as they arise).
• Responsible for visiting all assigned Stores on a set schedule to provide food safe-quality assurance monitoring functions.
• Reviews all food and beverage equipment, including warmers, roller grills, microwaves, sandwich cases, condiment stations, beverage machines, bakery cases, coolers, etc.
• Monitors temperature and time to Circle K standards.
• Notifies appropriate person if something is found out of compliance.
• Assesses the cleanliness of all areas of the store including food preparation areas, sinks, restrooms, security areas, storage areas, garbage, and sanitation areas, etc.
• Verify correct signage and pricing in each location during store visits.
• Evaluates stocking and inventory supply of key food safety areas.
• Reviews store health requirements to ensure they are being met; addresses all critical violations immediately.
• Assists with addressing any issues found and helps handle necessary improvements to each store.
• Completes detailed itemized reports summarizing the condition of all elements of the store, compiles an overall score for each store and communicates results to the management staff.
• Performs monthly preventative maintenance tasks, assists stores with reminders and resets.
• Calibrates various dispensing machines per schedule.
• Reviews signage and promotional material.
• Supervise special projects or other duties as assigned.

WHAT YOU’LL NEED

We want you to join our team! Here's what we're looking for:

Education

• High school diploma or GED required; Secondary education preferred.

Experience:

• Minimum 2 years of Food service industry experience.

Knowledge and skills:

• Ability to influence and build relationships.
• Ability to contribute to team effort by accomplishing related results as needed.
• Work with minimum direction and periodic supervision.
• Effective verbal and written communication skills, with a proven ability to work collaboratively.
• Meet travel requirements up to 80% in Western Canada.

WHY YOU SHOULD WORK HERE:

At Couche-Tard/Circle K, we believe that our team members are the heart and soul of our business. When you join us, you're not just getting a job – you're becoming part of a vibrant community where your talents are valued, your growth is nurtured, and your contributions make a real difference. Here's why you'll love working with us:

Benefits package:

• Group Insurance Program: Stay healthy and happy! Our plan provides you with the flexibility to choose coverage that best meets your needs and add optional insurance (health and dental care, long-term disability, life insurance, health spending account)
• Pension Plan: Plan for your future and retire with peace of mind with our pension plan, helping you build a secure financial future.
• Share Purchase Plan: Invest in your future and share in our success with our employee stock purchase plan, allowing you to become a shareholder of Couche-Tard/Circle K.
• Paid Time Off: Recharge and rejuvenate with paid time off, including vacation days, sick days, and personal days to help you maintain a healthy work-life balance.

Additional Perks:

• Employee Discounts: Enjoy exclusive discounts on our products and services, making it even easier to fuel up and stock up on your favorite goodies.
• Training and Development: Grow your skills and advance your career with access to ongoing training and development opportunities, including workshops, seminars, and online courses.
• Recognition and Rewards: We celebrate our team's achievements and milestones with a range of recognition programs, rewards, and incentives to show our appreciation for your hard work and dedication.
• Mentorship Program: Take your career to new heights with our mentorship program, where seasoned professionals provide guidance, support, and valuable insights to help you reach your full potential.
• Scholarship Program: Invest in your education and future success with our scholarship program, available not only to our employees but also to their children. We're committed to supporting your lifelong learning journey and empowering you to achieve your academic and career goals.

INTERESTED? You are only a few clicks away from joining an exceptional company! Visit our careers page at https://workwithus.circlek.com/ca/en to submit your application. We can't wait to hear from you!

At Couche-Tard/Circle K, we're committed to fostering an inclusive and diverse workplace where everyone is treated with respect and dignity. We welcome individuals from all backgrounds and walks of life to join our team and contribute their unique perspectives and talents.

We thank all candidates for their interest in this position. Please note that only selected candidates will be contacted for further steps in the hiring process.

Couche-Tard/Circle K values diversity and inclusion and aims to create a safe, accessible and rewarding workplace that showcases the unique contribution of our employees to the success of our business. As an employer, we are committed to employment equity, we encourage a wide variety of applications to ensure that we have a diverse workforce that is representative of the customers and the communities we serve. Accommodations are available upon request for applicants who participate in all aspects of the selection process.