Pre-Funding Support Agent

PRE-FUNDING SUPPORT AGENT

Onsite | Ortigas | Night Shift

Bring precision, urgency, and sound risk judgment to the critical checks completed before a contract is released. As a Pre-Funding Support Agent, you’ll validate identity, banking, entity, balance, and risk information, build accurate contracts in PandaDoc, and release them within a strict 30-minute SLA.

COMPANY OVERVIEW

At Acquire Intelligence, our mission is to help business work smarter.
We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence. Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career.

WHY JOIN THE A-TEAM?

Come for a career, stay for the fun!

Here’s what’s waiting for you:

• HMO coverage for you and your family
• Epic Yearly Kick-Off Parties with major giveaways
• Recognition through our Value Awards — we celebrate your wins
• Real career growth with opportunities for internal promotions
• Meaningful work with talented and supportive teams

Your future matters:

• 900+ internal promotions every year
• Access to 2,700+ leadership training courses

Extra rewards along the way:

• 14th Month Pay after 5 years of continuous service
• Employee Referral Program — earn up to ₱42,000 per successful hire
• Enjoy work-life balance:
• 24 Paid Time-Off Credits annually, with leave credits convertible to cash
• Paid Birthday Leave — celebrate your day your way

ROLE SNAPSHOT

Supporting a Financial Services program and reporting to a Team Lead / Operations Manager, the Pre-Funding Support Agent serves as a critical compliance and accuracy checkpoint before funding execution. You’ll verify documentation integrity, confirm entity legitimacy, reconcile balances when required, ensure contracts contain accurate legal and banking information, and release completed contracts within a strict 30-minute SLA.

WHAT YOU’LL DO

Contract SLA Management

• Release contracts within 30 minutes of the request.
• Confirm whether balances must be calculated prior to contract release.
• Escalate to the underwriter or leadership when clarification is required before sending.

Identity & Banking Verification

• Verify that the EIN matches internal records.
• Confirm that the Driver’s License is valid and up to date.Request an updated ID if expired.
• Ensure the merchant name in Salesforce matches the government ID exactly.
• Validate the voided check (VC) against submitted bank statements.
• Confirm the VC is acceptable for funding.Request a new VC, bank letter, or alternate proof if insufficient.
• Enter and double-check banking information, including the account and routing number.
• Confirm the bank statement name and VC match the funding entity.If there is a mismatch with SOS, list it as a DBA without “LLC” or “Inc.” in the DBA formatting.
• Correct DBA formatting in Salesforce and the contract as needed.

OpenCorporates & Secretary of State (SOS) Validation

• Search the entity name and variations in OpenCorporates.
• Verify that the entity status is Active.If inactive, notify the broker and tag the required stakeholders.
• Ensure spelling matches SOS exactly in Salesforce.
• Confirm the state of incorporation matches Salesforce records.
• Identify and document branches or associated entities in other states.
• Investigate out-of-state entities via CLEAR/credit reports if applicable.
• Download and upload SOS/OpenCorporates filings to Salesforce if missing.

Entity & Portfolio Cross-Reference Checks

• Review “Other Owner Accounts” in Salesforce and add them to the entity list.
• Cross-reference prior contracts and UCC data.
• Check for other MCA contracts on file.Review for additional DBAs, entities, or owners.

Balance Review Prior to Contract Send-Out

• If balances were submitted:Calculate balances prior to contract release to determine if offer adjustments are required.
• If balances were not provided:Send the contract unless the broker selected “Wait to confirm balances.”
• Confirm with leadership if unclear before proceeding.

Pre-Send Research & Risk Review

• Locate and add the entity website to Salesforce.
• Search the entity for additional DBAs, locations, or related businesses.
• Research the merchant and owner for other owned businesses using LinkedIn, Facebook, and Instagram.
• Search for lawsuits using entity and merchant name variations.
• Review news articles or publications for relevant findings.

Contract Building in PandaDoc

• Verify the physical address via the website, Yelp, Google, or prior MCA contracts.Use Google Earth if necessary.Request broker clarification if unclear.
• Add all discovered DBAs to the contract.
• Confirm the mailing address matches the bank statement tied to the funded account.Request correction if inconsistent.
• Calculate Estimated Monthly Average (EMA):(Sum of 3 months’ deposits – MCA deposits) ÷ 3.
• Ensure the owner name matches the government ID exactly, including middle initials and suffixes.
• Confirm the correct counter-signer assignment prior to release.

A BIT ABOUT YOU

• Strong attention to detail and documentation accuracy.
• Ability to work under strict 30-minute SLA requirements.
• Experience reviewing bank statements and legal entity documentation.
• Strong research and investigative skills.
• Comfortable escalating issues when documentation discrepancies arise.
• High standards for compliance and data integrity.

CORE VALUES

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values:

Curious and Clever: Smart questions spark smart solutions

Entrepreneurial Energy: Think like an owner. Solve like a founder

Fast with Intent: We move fast and deliver real results

Laugh and Learn: We don’t take ourselves too seriously, just our results

What are you waiting for? Come for a career, stay for the fun!

Join the A-Team and experience the A-Life!