Senior Manager I, Operations Improvement, Facility

Position Summary...

What you'll do...

In this role you’ll play a critical part in shaping how work gets done across the business. The Senior Manager I, Operations Improvement - Facility leads complex, cross-functional initiatives that simplify processes, strengthen governance, and drive measurable operational improvements at scale. What You’ll Do

• Drive execution of multiple business plans and projects for our supply chain network by identifying operational needs, setting priorities, removing barriers, measuring performance, and adapting plans to deliver results.
• Lead end-to-end project management efforts by defining scope, deliverables, milestones, timelines, and governance while managing risks, dependencies, and critical issues.
• Manage content management initiatives by prioritizing requests and designing, developing, automating, and maintaining tools, templates, and resources that support consistent digital communications.
• Analyze data and existing workflows to identify improvement opportunities, develop scalable solutions, and partner with cross-functional teams to ensure alignment and sustainable adoption.
• Lead behavior change and process improvement programs by establishing operational strategies, monitoring performance metrics, and addressing post-implementation issues.
• Provide supervision and development for associates by hiring, training, mentoring, setting expectations, conducting performance evaluations, and fostering a collaborative team environment.

You’ll sweep us off our feet if you…

• Have a minimum of 5 years’ experience in retail operations, continuous improvement, project management, or a related area.
• Bring strong expertise in leading complex, multi-project initiatives with measurable business impact.
• Are skilled at process improvement, change management, and driving adoption across diverse stakeholder groups.
• Have experience managing content, tools, or digital platforms with a focus on governance, quality, and usability.
• Demonstrate strong leadership skills, including coaching, performance development, and building high-performing teams.
• Engineering degree and/or Lean Six Sigma Green Belt or higher is highly recommended.  

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $116,000.00 - $174,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor’s degree in Business or related field and 3 years’ experience in retail operations, content development, project management, or related area OR 5 years’ experience in retail operations, content development, project management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Developing and delivering training, Master's degree in Business Administration, Project Management Certification, Retail consulting., Six Sigma certification, Using Microsoft Office.., Working with cross-functional teams

Primary Location...

200 VETERANS DR, TOBYHANNA, PA 18466-0000, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.