Service Transfer/ Final Docs/ Doc Custody Supervisor

Wintrust Mortgage was founded in 1981 to help customers achieve the American dream of homeownership and has since successfully navigated the ever-changing real estate market. As a full-service, federally chartered lender with offices located across the country, we’re dedicated to providing customers with a wide range of mortgage products and have the capability to lend in all 50 states. To complement the basic conventional, FHA, and VA loan programs, we are uniquely positioned to meet the needs of the continually evolving market. Wintrust Mortgage is part of Wintrust, a financial services company with more than $66 billion in assets.

Why join us?

• An award-winning culture! We are rated a Top Workplace by the Chicago Tribune (past 10 years) and Employee Recommended award by the Globe & Mail (past 6 years)

• Competitive pay and discretionary or incentive bonus eligible

• Comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match and tuition reimbursement to name a few.

• Family-friendly work hoursdfd

• With 175+ community bank locations, we offer opportunities to grow and develop in your career.

• Promote from within culture.

Why join this team?

• We have a culture that encourages an entrepreneurial spirit.

• We offer multiple opportunities for development and upward mobility.

What You’ll Do:

The Final Docs Supervisor will have oversight of all day-to-day duties with emphasis on reporting and staff accountability.  Manager will ensure company’s timely and accurate delivery of all trailing documentation and document custody investor requirements.

• Supervise the day-to-day interim servicing functions to include investor remittance, investor allocation, disbursement of taxes, insurance and other escrow items during the interim servicing period, assisting with payment history needs for Secondary and Investor Delivery Depts., data collection for interface between loan origination platforms and the servicing platform, home owner insurance mortgagee change letters and servicing transfer letters and manage monthly flow of loans to existing sub servicer.

• Research and resolve document deficiencies as noted by both internal review and as requested by outside vendors. This may require preparing re-recordings, corrective affidavits and/or assignments of mortgage

• Monitor and ensure the timely completion of all GNMA final certification requirements

• Utilize pipelines and reporting to monitor daily staff production, efficiency and delivery deadlines. Enforce all current policies, procedures and standards for staff review and delivery of trailing documentation.

• Monitor and oversee all document custody activities for off-site and onsite documents.  Provide timely responses to investor document requests and ensure all documents are reconciled and tracked, which includes but is not limited to requests due to payoffs, etc. 

Qualifications:

• 3-5 years’ experience in a Final Document review role or equivalent title company experience with prior supervisory experience preferred

• Strong knowledge of mortgage documentation with ability to rectify and resolve defects

• Strong knowledge of County Recorder requirements across multiple states with e-recording expertise preferred

• Experience with GNMA final certification process

• Detail orientated with strong analytical, organizational and problem solving  skills

• Maintain professional relationships within organization as well as developing a strong rapport with outside vendors

• Excellent time management skills with ability to prioritize multiple projects

• Self-motivated with the ability to work independently as well as in a team environment

• Strong written and verbal communication skills

• Proficient with Microsoft Office, including Excel, Word and Outlook

• Advanced Computer Skills

• Associates degree or equivalent

Benefits:

Medical Insurance • Dental • Vision • Life insurance • Accidental death and dismemberment • Short-term and long-term Disability Insurance • Parental Leave • Employee Assistance Program (EAP) • Traditional and Roth 401(k) with company match • Flexible Spending Account (FSA) • Employee Stock Purchase Plan at 5% discount • Critical Illness Insurance • Accident Insurance • Transportation and Commuting Benefits • Banking Benefits • Pet Insurance

Compensation:

The estimated salary range for this role is $59,000 - $77,000, along with eligibility to earn a quarterly bonus. Actual salaries may vary based on several factors, such as a candidate’s qualifications, skills, and experience.

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life.  To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success.  Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.