Associate Practice Administrator

Job Description Summary

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A growing primary care clinic is seeking an experienced and dynamic Assistant Practice Administrator to support operational leadership and ensure the delivery of high‑quality, patient‑centered care. This role is ideal for a healthcare professional who understands the complexities of managed care, quality metrics, and clinic operations — and is ready to take on a broader administrative leadership position.

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How will you make an impact & Requirements

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Position Overview

The Assistant Practice Administrator partners closely with the Practice Administrator and clinical leadership to oversee daily operations, optimize workflows, and support strategic initiatives. A strong foundation in managed care, insurance processes, and HEDIS performance is essential.

Key Responsibilities

• Support overall clinic operations to maintain efficient patient flow and exceptional service

• Supervise and mentor administrative staff, including hiring, training, scheduling, and performance management

• Oversee managed care functions, including authorizations, referrals, and payer communication

• Ensure accurate insurance verification, billing coordination, and revenue cycle support

• Monitor, track, and improve HEDIS and other quality measures in collaboration with clinical teams

• Assist with regulatory compliance, policy development, and adherence to privacy standards

• Implement and refine operational procedures to enhance efficiency and patient satisfaction

• Participate in strategic planning, performance improvement, and practice growth initiatives

• Serve as a key point of escalation for patient concerns and operational issues

• Minimum 5 years of experience in a healthcare office setting

• At least 3 years in a leadership or supervisory role

• Strong knowledge of managed care and health insurance plans

• Experience working with HEDIS measures and quality improvement programs

• Proficiency with EHR systems and healthcare office software

• Exceptional communication, leadership, and organizational skills

• Ability to manage multiple priorities in a fast‑paced environment

• Bachelor's Degree Preferred (adequate experience may substitute for education)

Preferred Skills

• Experience in primary care or multi‑provider outpatient settings

• Familiarity with value‑based care and population health models

• Understanding of revenue cycle processes and clinic financial operations

Work Environment

• Full‑time, on‑site leadership role M-F 8AM-5PM

• Collaborative, patient‑focused team culture

• Comprehensive Benefits package offered after 90- day probationary period, including:

- Health Insurance

- Dental Coverage

- Vision Coverage

- 401k with employer match

- Short- Term disability

- Long- Term Disability

• Paid Time Off; 2 weeks Vacation 1 week PTO

• Opportunities for professional development and advancement

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Compensation Range:

$58,165.00

to

$87,247.00

 

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.