Court Services Case Manager

The Court Services Case Manager performs professional case management work. Work involves individually managing and coordinating a large caseload of adults, and occasionally juveniles, who have been ordered to perform community service. Responsible for screening, interviewing and evaluating clients to determine their suitability for placement at approved non-profit, charitable, governmental agencies and/or on supervised work crews. Works with a variety of county officials and agencies; preparing a variety of documents for county and other officials, and for community, non-profit and charitable organizations. Assists with preparation of projects for work crew programs. Appear when summoned by the court.

SCHEDULE:

 This full-time, standard position is hybrid. This job is provided with a schedule revolving around our 4-day work week in service of Jefferson County Courts.   

COMPENSATION:

Hiring Range: $26.00 - $28.000 USD Annual 

Compensation will be determined based on education, experience, and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires; retirement matching; wellness programs; tuition reimbursement and more. For more information, click here for our Total Rewards summary.   

ESSENTIAL DUTIES:

• Conduct initial face to face interviews and intakes with adult clients, and occasionally juvenile clients, ordered to perform community service by the courts, probation agencies, other Colorado counties and municipalities. Obtain preliminary personal and background information and to discuss their cases and physical labor capabilities. Evaluate client’s prior criminal history through queries of relevant judicial databases, clients’ physical and mental abilities and/or needs to find suitable, useful public service work placement within the county, the Denver metro area, or referring clients to other counties within the State. Maintain contact with community service clients to monitor their case status and their compliance with conditions ordered by the courts.   

• Maintain regular contact with community agencies and secure new agency involvement. Coordinate with the Courts, Probation Department, Diversion Office, other Colorado counties on client case status. Inquire with appropriate county officials and nonprofit agencies to assess client and community useful public service work needs to ensure suitable matches regarding clients, work site agencies and public safety needs. 

• Prepare a variety of caseload reports and court documents for the Community Services Supervisor and other county officials and agencies to ensure exchange of information for their reports on cost avoidance and cost savings provided by the Community Service Program. Prepare reports of clients' compliance and/or non-compliance to various agencies, courts, probation officers, etc. Initiate requests for warrants for clients’ noncompliance with court orders. Utilize computerized data entry equipment and various word processing, spreadsheet and/or file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary.  

• Visit non-profit, charitable and governmental agencies to examine environments and progress of clients placed and develops and initially approves new agencies to use for ongoing clients' work placements. With co-workers, immediately determine suitability of agency for placement of clients to perform community service work. Review status of agency with Secretary of State.  

• Appear in court to provide testimony at revocation and other hearings as required regarding the compliance of clients under community services supervision. Routinely prepare and deliver court documents to specific District, County or Magistrate Courts, Probation and District Attorney’s Office.   

You will be successful in this role if you have the following knowledge, skills, and attributes:   

• High level of integrity, patience, compassion, and empathy  
• Customer centric with a passion to see individuals succeed   
• Thrive in a fast paced, team-oriented environment  
• Maintain a positive attitude. Flexible and adaptable to change 
• Demonstrated ability to take initiative and proactively address issues
• Maintains accountability for personal and team based responsibilities
• Being an innovative thinker who can produce a variety of solutions
• Strong sense of self-motivation and a personal commitment to high performance   
• Strong verbal and written communication skills with the ability to explain requirements and document detailed case notes   
• Strong organization with ability to manage multiple cases and priorities   
• Comfortable with technology including the ability to navigate databases, accurately enter data, and type case notes and documentation   
• Knowledge of local, State, and Federal guidelines, rules, and statutes 

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. 

Minimum Qualifications:

• Education: Bachelor’s degree in Business Administration, Human Services, Criminal Justice, or a related field
• Experience: One (1) year of work-related experience
• Certifications/Licenses: None
• Note an equivalent combination of education and experience is acceptable

Preferred Knowledge, Skills and Abilities:

• Spanish speaking, but not necessary  
• Previous pretrial case management experience  

ADDITIONAL JOB INFORMATION:

Accommodations Statement: We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact [email protected]. This contact is for accommodation requests only and cannot provide application status updates. 

**Please note: passing a polygraph test is required prior to offer of this role**   

• Criminal History and MVR Background Checks are required for every position. 
• A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle within 30-days of hire or beginning to serve as an intern or volunteer. 
• Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
• Current Jefferson County employees must apply through their employee profile in Workday.
• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

About Justice Services:

Justice Services supports and improves the functions of the justice system by providing innovative, integrative, and cost-effective services and alternative sentencing.  

This work promotes public safety, increases self-sufficiency, and provides the justice system with alternatives to incarceration. The Justice Services Department provides alternatives within the justice system functions that:   

• Reduce the cost of those functions 
• Improves public safety and the quality of life for our citizens 
• Provides opportunities for individuals entering the justice system to demonstrate potential as contributing members of society 

APPLICATION:

Qualified applicants are encouraged to apply.

All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities

A resume and cover letter submitted with your application is encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal.   

For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs