- Type
- Full-time
- Department
- Engineering
- Source
- Eightfold
Description
## Join our Team
Join Ericsson’s Network Operations Centre (NOC) Back Office team and support reliable mobile core and IP network services. In this role, you will implement and validate network changes, maintain core network availability, resolve production issues, and work with customers and internal teams to continuously improve service performance.
You will
- Implement, test, and validate backup and restore procedures for multiple Core Network Elements.
- Implement, test, and validate network solutions and system changes to ensure successful deployment.
- Troubleshoot and resolve hardware, software, and network issues in production environments.
- Perform preventive maintenance to maximize network availability and reliability.
- Investigate network performance issues and work with customers and internal teams to identify and implement improvements.
- Collaborate with engineering, field operations, and project teams to support service delivery and incident resolution.
- Participate in customer meetings and provide technical support and recommendations as required.
- Perform security, audit, and operational reporting in accordance with Ericsson managed-services processes.
- Prioritize assigned tasks and complete work within agreed timelines and service commitments.
- Participate in after-hours support and on-call activities as required.
To be successful in this role, you must have
Technical competencies
- A degree or equivalent experience in telecommunications, information technology, computer engineering, or a related field.
- At least five years of experience in telecommunications, IT operations, or network engineering.
- Understanding of LTE/5G Core network architecture and topology.
- Knowledge of EPC network elements, including MME, HSS, SGW, PGW, PCRF/SAPC, UDC/CUDB, and DNS/IPWorks; knowledge of 5G Core elements is an advantage.
- Knowledge of IP networking fundamentals, IS-IS, OSPF, BGP, and telecommunications protocols including S1AP, SCTP, GTP, Diameter, and LDAP.
- Experience with Linux operating systems, common command-line tools, Kubernetes, and containerized applications.
- Experience with Cisco, Juniper, Ericsson, or similar networking equipment.
- Proven ability to troubleshoot technical issues in production environments.
- CCNA, CCNP, RHCSA, or similar certifications are valued.
Professional competencies
- Strong analytical and problem-solving skills.
- Good written and verbal communication skills, with the ability to explain technical matters clearly.
- Ability to work effectively both independently and as part of a team.
- Customer-focused approach and the ability to manage operational incidents under pressure.
- Strong ownership, prioritization, and delivery focus to achieve service, quality, and SLA objectives.
- Willingness to participate in after-hours support and on-call activities.
Additional experience that would be an advantage
- Experience supporting Ericsson Core Network products.
- Basic scripting or automation skills using Shell, Python, or similar tools.
- Exposure to F5 load balancers, firewalls, and IP security.
- Understanding of Ericsson eNodeB/gNodeB or Mini-Link platforms.
What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Australia (AU) || Sydney
Job details: Technical Authority Expert
Job Stage: Job Stage 6
Primary Recruiter: Sushmita Centeno
Hiring Manager: Glenn Kent