Business Operations Administrator

Description

We’re looking for a detail-oriented Business Operations Administrator to support our software sales team and ensure smooth business processes. In this role, you’ll handle order processing, invoicing, Salesforce reporting,  and administrative tasks that keep our sales operations running efficiently. 

Essential Functions

• Process and manage sales orders from entry to completion
• Verify order accuracy and resolve discrepancies promptly
• Generate and maintain invoices; ensure timely billing and payment tracking
• Coordinate with internal teams to resolve order and invoicing issues
• Maintain accurate customer and order data in Salesforce
• Run and distribute Salesforce reports for sales performance and operational metrics
• Update and manage Salesforce records to ensure data integrity
• Assist sales team with administrative tasks related to order processing
• Track departmental sales and maintain organized records
• Provide exceptional customer service and respond to inquiries professionally

Requirements

Work from the Tempe office a minimum of 3 days a week.

Education:

• Associate’s degree or equivalent experience (required)
• Bachelor’s degree (preferred)

Experience:

• 2+ years in professional office administration (required)
• 1+ year in a related role (preferred)

Skills:

• Proficiency in MS Office (Word, Excel, Outlook, Teams)
• Experience with Salesforce reporting and data management
• Strong written and verbal communication skills
• Excellent customer service and attention to detail
• Experience with Sage 50 accounting software (preferred, not required)

This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

PADT, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. PADT, Inc. does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.