Medical Assistant - Evernorth - Fort Myers FL

Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions.  Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live.

Evernorth Workplace Care - Personalized Care Where You Are

Medical Assistant - Evernorth Workplace Care

The Medical Assistant plays a key role in supporting clinical operations and ensuring a positive patient experience within the health center. This position requires strong clinical, administrative, and customer service skills, as well as the ability to work collaboratively in a fast‑paced clinic environment.

Key Responsibilities

• Attend department staff meetings and participate in required in‑service training programs
• Cross‑train to support new procedures and additional departments as needed
• Greet and check in patients by verifying coverage and eligibility and completing required documentation
• Answer and triage telephone calls in accordance with departmental procedures, routing calls appropriately and taking accurate, legible messages when necessary
• Schedule patient appointments and verify membership and benefit coverage
• Support back‑office clinical functions as assigned (vitals, immunizations, injections, point of care testing, lab draws, occupational health testing)

What we expect from you:

• Graduate of approved MA program OR on the job training with CCMA prior to hire
• Current BCLS required
• At least 1 or more years of front and back-office experience
• Phlebotomy skills in the work setting required
• Solid Computer and documentation skills
• Excellent customer service and communication skills required
• Team oriented
• Strong time management skills
• Responsible and reliable
• Ability to be flexible and adapt to operational needs
• Ability to work 8 hour shifts and full time 40 hours/week within the following clinic hours:

Monday/Wednesday: 7:00 am - 5 pm

Tuesday/Thursday/Friday: 7 am - 3:30 pm

Bonus points for:

• CMA or RMA Certification
• Phlebotomy Certification
• EPIC experience
• EKG experience preferred
• Customer-centric Focus
• Dynamic personality

Please note, this role is based full-time in our health center in Fort Myers FL.

We offer benefit eligibility from the first day of employment, Paid Time Off, Short and Long-Term Disability, Life Insurance, 401k with company match, and a variety of other perks.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance.  Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.