Operations Manager (Proptech)

 

 

 

 

 

 

 

 

Address: WeWork – Coworking Office Space, 173 Oxford Road, Rosebank, Gauteng, 2196 | Phone: 010 141 2101

 

Job Spec

 

Job Title: Operations Manager – EasyProperties & EasyMortgages

Location: Johannesburg (Hybrid – WFH & Office)

Reporting to: CEO, EasyProperties

 

Description of role:

 

The Operations Manager is responsible for the strategic and administrative management of the property

portfolio, investor relations, legal documentation, and non-rental operational functions. This role manages

the full lifecycle of property acquisition, SPV administration, and investor reporting. The role ensures that

investors receive accurate and timely reporting and that all non-rental operational matters are executed

with precision.

 

In this role you will be required to:

 

Portfolio & Investor Administration

• Coordinate legal and investor processes: prospectus preparation, legal submissions, and liaison with

attorneys, banks, and regulators.

• Manage IPO and auction setup: verify platform readiness, manage investor allocations, coordinate

execution timelines, and generate allocation reports.

• Prepare Offer to Purchase (OTP) documentation; manage bond applications, conveyancing

coordination, and property registration tracking.

• Maintain SPV records including briefing in resolutions and Powers of Attorney (POAs).

• Prepare and upload quarterly investor reports; process dividend schedules.

• Track commissions and deals; monitor rental yields and expenses from a portfolio performance

perspective.

EasyMortgages Liaison

• Act as the primary internal liaison for EasyMortgages activities.

• Coordinate with Finance on EasyMortgages deadlines and transaction requirements.

• Work with the CEO to define and formalise the full scope of this responsibility during the transition

period.

Property Operations & Developer Handovers

• Act as the central point of contact between developers, internal teams, and service partners for all post-

handover matters.

• Coordinate and manage the full property handover process from developers into operational

management.

 

 

 

 

 

 

 

 

 

Address: WeWork – Coworking Office Space, 173 Oxford Road, Rosebank, Gauteng, 2196 | Phone: 010 141 2101

• Facilitate, compile, and verify all documentation required for rental guarantee payments, levy

contributions, commission disbursements, escalation schedules, and SPV/unit loading onto the

property management system.

• Ensure all warranties, compliance certificates, user manuals, and handover packs are received,

reviewed, and archived.

Occupancy & Financial Reporting

• Compile monthly and quarterly reports on property performance, financial health, and occupancy.

• Calculate monthly and quarterly occupancy and rental collection metrics for management review.

• Check management reports with Finance for consistency and accuracy.

 

Key Interfaces:

 

Interface Nature of Engagement

Investors & SPV Shareholders Reporting, dividend schedules, IPO/auction coordination,

compliance

EasyMortgages Primary liaison — scope to be formalised with CEO

during transition

Developers Property handovers, snagging, documentation verification

Attorneys & Conveyancers OTP, bond applications, sales registrations, compliance

Finance Portfolio financial reporting, EasyMortgages deadline

coordination

Rental Manager Operational handoffs, escalation of rental matters, shared

reporting

CEO Strategic direction, EasyMortgages scope definition, senior

escalations

 

Desired Experience and Qualifications:

 

• Strong understanding of property law, SPV structures, and investor reporting frameworks

• Ability to prepare and review legal and financial documentation to a professional standard

• Excellent relationship management with investors, developers, and legal partners

• Strategic thinker with strong governance instincts and attention to investor relations detail

• Minimum 5 years in property operations management or property administration

• Ability to manage operations of a proptech

• Ability to handle investor relations

• Ability to analyse and potentially source property deals/investments

• Ability to manage improvements to a platform via development team