technical product manager sr - ST, Seattle, WA

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This position contributes to Starbucks success by assuming end-to-end responsibility for the strategic value, usability, and performance of one or more of our digital products. We design, build, and nurture a digital ecosystem that elevates the Starbucks brand and grows our business by amplifying human connections, relationships, and experiences. To be successful, the technical product manager, senior needs to have significant technical acumen and experience along with a passion for delighting product users with simple solutions and engaging digital experiences.

As a technical product manager, senior, you will…

• Defines product value and direction by aligning business and technical objectives, setting clear priorities, and establishing product health and performance metrics that benchmark product success.
• Drives the technical solution for large and technically complex features independently.
• Translates needs into buildable work by writing well-formed epics and user stories, defining acceptance criteria and non-functional requirements (performance, scalability, resilience, usability, accessibility, security, business continuity), and clarifying tradeoffs, dependencies, and constraints.
• Drives delivery and outcomes through iterative Agile practices — partnering with design and engineering on sizing and planning, removing blockers, facilitating user review and acceptance, and measuring feature success post-launch to improve product health.
• Manages product planning and development through day-to-day collaboration and decision making with a cross-functional team including architects, developers, designers, and business or subject matter representatives.
• Stays abreast of new technology capabilities and applies that knowledge to product solutions; recommends and plans innovative products and features.
• Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with partner engineering teams.
• Communicates effectively and independently with both technology and business teams.
• Acts as a coach and mentor to the team across technical product management competencies.

We’d love to hear from people with:

• Bachelor's degree, or equivalent experience in a related field
• 7+ years delivering complex products in a technology environment
• 5+ years partnering with design and engineering to deliver customer-facing features and cloud-native backend systems
• 5+ years developing roadmaps, priorities, and feature definitions — writing and refining user stories and acceptance criteria, managing product backlogs, and reconciling conflicting requirements in a fast-paced environment across multiple stakeholder groups.

Preferred qualifications

• Recent experience delivering web, mobile, and cloud-native enterprise systems, with the ability to read and reason about code (prior programming experience a plus).
• Working knowledge of APIs, synchronous and asynchronous event- and message-driven architectures, data interfaces, authentication and authorization, and the integration patterns that connect distributed services.
• Strong ability to influence without authority, communicate clearly, and stay organized across competing priorities, with deep familiarity with Agile practices and tooling.
• Proven ability to partner with engineering and dependent teams to define requirements across services and validate transaction flows end to end.
• Experience defining acceptance criteria and validating delivered features against stated goals in distributed, high-volume transactional systems.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

We believe we do our best work when we're together, which is why we're onsite four days a week.

Join us and inspire with every cup. Apply today!

Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances. Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.