Process Manager - People Systems (Workday)

At Tennis Australia, we’re creating a more playful world through tennis – for everyone.

From grassroots to Grand Slams, tennis brings people together, inspires communities, and builds champions on and off the court.

We’re a team of imaginative and passionate people who believe in the power of sport to make a difference. If you're ready to help us serve up real impact, we’d love to hear from you.

We’re committed to reflecting the communities we work and play in. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, people with disability, and people from culturally diverse backgrounds.

About the Role

As the Process Manager - People Systems (Workday) you will drive the continuous improvement of People processes, systems and service delivery across Tennis Australia. Working across HR, Payroll, Time & Attendance, Data and Reporting, you will lead initiatives from opportunity identification through to design, implementation, adoption and benefits realisation.

Reporting to the Head of People Systems Optimisation, you will maximise the value of Workday as Tennis Australia’s core People platform through process optimisation, new functionality, self-service enablement and best-practice ways of working.

Partnering closely with People, Technology, Finance and business leaders, you will deliver scalable, compliant and user-centric solutions that enhance employee and leader experiences, improve operational efficiency, and support data-driven decision-making.

This is a 12-Month Max Term Role

 In this role, you will:

• Lead the review, design and optimisation of People processes across HR, Payroll, Time & Attendance, and Reporting.
• Drive Workday and People systems improvements, from requirements gathering through to implementation and release readiness.
• Partner with stakeholders across People, Technology, Finance and the broader business to identify and deliver process enhancements.
• Facilitate workshops, stakeholder engagement and change activities to support the adoption of new ways of working.
• Develop training, communications, process documentation and user support resources to build capability and improve user experience.
• Establish governance frameworks, monitor process performance and ensure alignment with operating model requirements.
• Use data, insights and user feedback to identify opportunities, measure outcomes and drive continuous improvement.
• Manage multiple initiatives simultaneously, delivering sustainable improvements and business outcomes

Key Requirements:

• Proven experience in HR Operations, Process Improvement, Continuous Improvement, or HR Transformation environments.
•  Demonstrated experience optimising HR processes within Workday or a comparable cloud-based HCM platform.
• Experience leading process redesign, standardisation and system improvement initiatives.
• Proven ability to build trusted relationships and influence stakeholders across People, Technology, Finance and business functions.
• Experience facilitating workshops and engaging stakeholders to define requirements, future-state processes and improvement opportunities.
• Managing interdependencies across People, Technology and operational teams to achieve successful outcomes.
• Knowledge of process improvement, service design and continuous improvement methodologies such as Lean, Six Sigma or similar frameworks.

 Additional Requirements

• Hold, or be willing to obtain, a current Police Check and Working with Children Check.
• Flexibility to support occasional out-of-hours activities associated with Tennis Australia events and operations.
• A collaborative, growth mindset aligned to Tennis Australia's values of Imagination, Collaboration, Humility and Excellence.

What’s to love?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open plus Superbox tickets to events at Rod Laver & Melbourne Arena
• Monthly health & wellbeing activities with access to CorePlus Pilates
• Onsite gym, tennis facilities & free onsite car parking
• Salary packaging & a range of discounts from our sponsorship partners
• Attractive leave benefits - with up to 26 weeks of paid parental leave for all primary caregivers and Sorry Business and Ceremonial Leave for Aboriginal and Torres Strait Islander employees
• We are proud to be recognised as an employer of choice for women by WORK180

To Apply

If you think you’re up to the challenge, we’d love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. 

If you need assistance or adjustments to fully participate in the application process, please contact [email protected].

Applications close the 19th of October; however, we will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. 

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.

We believe playing makes life better and we are always on the lookout to talented people to join our team and help us create a playful world through tennis.

Even if we are not currently advertising the position that you are looking for today, we may be tomorrow. There are a number of ways that you can keep up-to-date with new opportunities as they happen. 

We encourage you to create a profile and register for our job alerts, as well as follow Tennis Australia on LinkedIn to stay up to date on the latest news and opportunities.