- Location
- FOLSOM, CA, US
- Department
- Healthcare
- Education
- High School
- Closing date
- Today
- Source
- iCIMS
Description
Job Summary and Responsibilities
As our Patient Registration Rep, you will have a critical role in insurance verification and financial counseling. Every day you will collect and process patient data, verify insurance eligibility, and explain financial responsibilities. You'll be instrumental in managing admissions, pre-registrations, and emergency department registrations.To be successful in this role, you must demonstrate strong customer service skills, proficiency in healthcare insurance policies, and a solid understanding of medical terminology.
- Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main
- Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
- Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
- Properly identifies the patient to ensure medical record numbers are not duplicated.
- Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
- Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
Job Requirements
Required
- High School GED General Studies.
- One (1) year of experience working in a hospital Patient Registration department, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles.
- Experience in requesting and processing financial payments.
- Able to perform basic mathematics for payment calculation.
- Experience in requesting and processing financial payments.
- Intermediate to advanced computer skills.
- Thorough understanding of insurance policies and procedures, working knowledge of medical terminology.
- Knowledge of charity care programs as well as the various government and nongovernment programs.
Preferred
- Two (2) years experience.
Where You’ll Work
Founded in 1989, Dignity Health - Mercy Hospital is a 106-bed, acute care, nonprofit hospital located in Folsom, California. Serving over 60,000 patients annually, the hospital offers a full complement of services including heart care, cancer care, women’s health, and neurology. Additionally, Mercy Hospital of Folsom has been recognized as an LGBTQ+ Healthcare Equality Leader by the Human Rights Campaign Foundation. It is a Joint Commission-certified Primary Stroke Center, and has been awarded the AMA/ASA’s Get the Guidelines - Stroke Gold Plus Quality Achievement, recognizing the hospital’s commitment to providing the best stroke care. It was recently named a Leapfrog 2025 Top General Hospital.
One Community. One Mission. One California