Regional Manager

Job Summary

As a Regional Manager, you will lead the execution of the regional sourcing strategy, driving commercial performance, profitability, and partner engagement across multiple markets within your sub-region.

This is a senior leadership role responsible for developing high-performing Area Managers and frontline teams, strengthening strategic hotel partnerships, and ensuring alignment between regional objectives and commercial execution. You will play a critical role in identifying growth opportunities, driving operational excellence, and ensuring the successful adoption of strategic initiatives throughout the region.

Job Responsibilities

Strategic Leadership & Regional Planning

• Partner closely with the Regional Sourcing Director to deploy corporate and commercial strategies across the sub-region.

• Translate regional objectives into actionable plans that drive growth, profitability, and market competitiveness.

• Implement and promote a consultative selling approach throughout the sourcing organization.

• Identify emerging opportunities through market intelligence, industry trends, and performance analytics.

Team Leadership & Organizational Development

• Lead, develop, mentor, and coach Area Managers and frontline teams.

• Build high-performing teams by identifying talent, optimizing portfolio allocation, and supporting succession planning.

• Foster a collaborative culture focused on accountability, continuous learning, and professional growth.

• Conduct regular performance reviews and provide ongoing coaching and development feedback.

• Drive capability-building initiatives to strengthen commercial and negotiation expertise across the region.

Commercial Performance Management

• Drive performance against revenue, profitability, and strategic KPIs.

• Monitor commercial performance and implement corrective actions when required.

• Develop data-driven strategies to maximize growth opportunities and market share.

• Ensure agility and responsiveness to changing market dynamics and business priorities.

• Support achievement of company objectives while maintaining a strong focus on partner value and client satisfaction.

Strategic Partner Management

• Build and strengthen relationships with key hotel partners, customers, and industry stakeholders.

• Participate in strategic negotiations and high-level commercial discussions.

• Represent HBX Group at industry events, conferences, and trade shows.

• Promote best-in-class consultative partnership approaches across the region.

Cross-Functional Collaboration

• Partner closely with Account Development, Direct Channel, Commercial Optimization, Marketing, Operations, Revenue Management, SPA Specialists, and Commercial Enablement teams.

• Drive alignment across functions to support growth initiatives and strategic programs.

• Promote best-practice sharing across regions and sourcing teams globally.

• Ensure smooth execution of ecosystem deployment and strategic account transitions.

Change Management & Operational Excellence

• Lead the implementation of new tools, processes, and strategic initiatives.

• Drive adoption of digital solutions and partner self-service capabilities.

• Ensure consistency and standardization across the sub-region.

• Champion continuous improvement initiatives that enhance efficiency and effectiveness.

• Support teams through organizational and operational change.

Compliance & Governance

• Ensure all teams operate in accordance with company policies, regulatory requirements, and ethical standards.

• Promote compliance awareness and training throughout the region.

• Foster a culture of integrity, accountability, and responsible business practices.

Digital & Self-Service Adoption

• Promote the value of digital solutions and partner portals among hotel partners.

• Ensure teams actively drive adoption of self-service tools and ecosystem capabilities.

• Support hotel partners in maximizing the value and efficiency of HBX Group solutions.

Required Skills

• Strategic leadership and regional business management capabilities.

• Proven ability to lead and develop large, high-performing commercial teams.

• Strong stakeholder management and executive relationship-building skills.

• Advanced negotiation and influencing capabilities.

• Excellent commercial acumen with strong financial awareness.

• Data-driven decision-making and analytical thinking.

• Strong change management and transformation leadership skills.

• Excellent communication and presentation skills.

• Ability to manage complexity and prioritize effectively in fast-paced environments.

• Strong collaboration and cross-functional leadership mindset.

Required Tech Skills

• Advanced Excel for commercial analysis and performance management.

• Experience with reporting tools, dashboards, and business intelligence platforms.

• Strong understanding of CRM and sourcing systems.

• Ability to leverage data and analytics to support strategic decisions.

• PowerPoint and executive presentation skills.

• Experience with hotel distribution and revenue management platforms is highly desirable.

Qualifications & Experience

• Bachelor's degree or higher qualification in Business Administration, Economics, Tourism Management, Hospitality Management, or a related discipline.

• Significant leadership experience within sourcing, contracting, hospitality, travel, or commercial operations. (+5 years of experience)

• Proven track record leading and mentoring high-performing teams.

• Strong experience managing complex stakeholder relationships and strategic accounts.

• Deep understanding of the travel industry, hotel distribution ecosystem, and commercial partnerships.

• Experience operating in dynamic, fast-paced, multi-market environments.

• Fluent English required; additional languages are considered an advantage.