Hiring.Camp

Credit Control Officer

ASW

·

6 days ago

Location
Kuala Lumpur
Workplace
Hybrid, Onsite
Type
Full-time
Department
Real Estate
Experience
3+ years
Closing date
Today
Source
Vincere

Description

Are you ready to join a fast-growing strata management business that is redefining how large-scale developments are transitioned from construction into live operations across Australia?

The Opportunity

Looking to Kick-Start or Grow Your Career in Finance & Credit Control? Our leading Australian strata management company is eager to launch your career or have experience in Accounts Receivable, Credit Control or Collections, this is an excellent opportunity to gain exposure to an Australian business while developing your skills in a supportive and collaborative environment. 

Why join us?

  • Proudly Great Place to Work® certified
  • Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
  • Grow with stability: 100+ in our 10-Year Club by 2025
  • Dynamic talent network: 2,000+ across APAC and beyond
  • Competitive compensation with annual reviews
  • Comprehensive medical care for you and your family
  • Generous paid leave because work-life balance matters
  • Level up with LinkedIn Learning and tailored training

Staff Testimonial

“Working in Accounts Receivable here has been a really positive experience. Most importantly, I feel trusted in my role and proud to be part of an organization that values teamwork, accountability, and professional growth.” - Accounts Receivable, ASW Philippines.

What You’ll Do

  • Manage outstanding levy accounts and proactively follow up with lot owners regarding overdue payments.
  • Respond to owner enquiries via phone and email, providing excellent customer service and maintaining professional communication.
  • Negotiate and monitor repayment arrangements while ensuring accurate documentation and account records.
  • Prepare owner ledger reports, arrears reports, and support debt recovery activities in collaboration with external collection agencies.
  • Investigate payment allocation issues, assist with reconciliations, and maintain accurate debtor information.
  • Work closely with the Finance Team, Strata Managers, and other internal stakeholders to achieve collection targets and maintain service standards.

Key Criteria

  • Degree in Accounting, Finance, Business Administration, or a related discipline.
  • Possess at least 3-5 years of experience in Credit Control / Accounts Receivable / Collections is required preferably working in an international environment.
  • Strong written and verbal English communication skills with confidence in handling customer enquiries.
  • Excellent attention to detail, organisational skills, and the ability to manage multiple priorities.
  • Proficient in Microsoft Office, particularly Excel and Outlook.
  • A proactive attitude, willingness to learn, and the ability to work effectively in a structured, process-driven environment.

Work setup

  • Kuala Lumpur (Mid Valley City) : Australian hours (6am till 3pm - Malaysia local time) with a hybrid setup, once a week work onsite.
  •  

#LI-IJ1

 

Skills

ExcelAccounts ReceivableCustomer Service

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