Patient Services Specialist - Front Office and Call Center

Description

Now Hiring: Patient Services Representative (Check-In/Check-Out & Call Center)
Full-Time | Monday–Friday | No Weekends

Join our growing, patient-focused dermatology practice! We are seeking a friendly, organized, and dependable Patient Services Representative to support our busy multi-provider clinic. This role includes front desk check-in/check-out responsibilities as well as call center support.     

The Patient Services Representative is often the first and last impression of our practice. We are looking for someone who is professional, detail-oriented, and enjoys working with patients in a fast-paced environment.

Responsibilities

• Greet patients warmly and complete check-in procedures
   
• Collect co-pays/deductibles
   
• Schedule follow-up appointments and coordinate referrals
   
• Answer incoming calls promptly and professionally
   
• Assist patients with scheduling and general inquiries
   
• Maintain accurate patient information in the EMR/PMS system
   
• Provide exceptional customer service at all times
   

What We Offer

• Monday–Friday schedule (no weekends!)
   
• Comprehensive benefits package
   
• Paid time off and holidays
   
• Supportive leadership and a collaborative team environment
   
• Opportunities for growth within the organization
   

If you are passionate about patient care and want to be part of a professional, welcoming dermatology team, we would love to hear from you!     Experience with Modernizing Medicine Software is a plus. 

Requirements

• Previous medical office or call center experience preferred  
• Dermatology experience a plus  
• Strong communication and organizational skills  
• Comfortable working with multiple providers and a high patient volume  
• Proficient with computers and electronic medical records  
• Positive attitude and team-oriented mindset