Commercial Manager

WHY JOIN US?

• We practice a vibrant & energetic office culture.

• We provide opportunities for career advancement within the company.

• Good performance is always rewarded accordingly.

“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”

JOB RESPONSIBILITIES:

Sales    Execution    &    Revenue    Generation  

• Actively engage in lead generation, pitching, and closing deals to meet sales targets.  
• Identify and pursue new business opportunities, working independently or with available resources.  
• Develop and execute sales strategies to grow revenue across key markets and industries.  
• Manage the entire sales cycle, from prospecting to negotiation and contract closure.  
• Independently develop client-facing sales decks, proposals, media solutions, and commercial presentations tailored to each client brief.
• Present strategic recommendations, campaign solutions, pricing, and expected outcomes to clients and agency stakeholders.

Client    &    Relationship    Management  

• Build and maintain strong client relationships, ensuring high levels of satisfaction and long-term business partnerships.  
• Serve as the main point of contact for key clients, handling negotiations, renewals, and upselling opportunities.  
• Ensure effective client communication, resolving concerns, and maintaining retention rates.  
• Be stationed at selected agency offices when required to strengthen relationships, identify briefs and opportunities, and provide timely sales support.
• Build strong working relationships with agency planners, buyers, account teams, and decision-makers.
• Act as the company’s on-site representative, ensuring consistent visibility and effective follow-up on active briefs and opportunities.

Sales    Strategy    &    Pipeline    Management  

• Develop a structured approach to pipeline management, ensuring continuous revenue flow.  
• Be able to adapt and adjust sales strategies to align with client needs and competitive conditions.  
• Work closely with the Commercial Lead to align strategies, pricing models, and sales objectives.  

Reporting    &    Performance    Tracking  

• Monitor and analyze sales performance, revenue trends, and deal progress.  
• Provide weekly and monthly reports on sales activities, pipeline status, and revenue forecasts.  
• Maintain accurate records of leads, opportunities, and closed deals in CRM systems  
• Ensure adherence to SLAs, compliance policies, and quality standards in sales execution.  
• Develop efficient sales processes that can scale as the team grows.  

Cross-Functional    Collaboration  

• Work with marketing, business development, and campaign planning teams to support sales initiatives.  
• Collaborate with finance and operations teams to ensure accurate pricing, contract management, and invoicing.  
• Provide feedback on client demands, industry gaps, and opportunities for business growth.  

REQUIREMENTS:

• Degree/Diploma holders in Business/Commerce/Communications or in any  relevant field 
• Preferably 5 years working experience in customer service environment 
• Fluent in English, Bahasa Malaysia and/or other languages are added  advantage 
• Able to lead and motivate the team 
• Able to interact with all levels of people and possess a service  oriented mindset 
• Independent, self-motivated and possess positive attitude,Results  oriented 
• Ability to work and manage in a fast pace and challenging environment 
• Mature,dynamic and proactive 
• Able to organize resources, present report and coordinate project work 
• PC literate with working knowledge of Microsoft Windows, Word and Excel