- Salary
- $20 – $24/hr
- Location
- Tehama County, CA, CA, US
- Department
- Customer Service
- Education
- PhD
- Source
- GovernmentJobs
Description
Please Note: Due to the unique needs of the department, this recruitment seeks only Spanish bilingual applicants. If you are interested in this position but are not bilingual, please see separate recruitment for a Child Support Specialist I/II/III.
SALARY
(Steps A-E)
Child Support Specialist I:
$20.00 - $24.31 Hourly/$1,600.00 - $1,944.80 Biweekly
$20.00 - $24.31 Hourly/$1,600.00 - $1,944.80 Biweekly
Child Support Specialist II:
$22.07 - $26.83 Hourly/$1,765.60 - $2,146.40 Biweekly
$22.07 - $26.83 Hourly/$1,765.60 - $2,146.40 Biweekly
Child Support Specialist III:
$24.37 - $29.62 Hourly/$1,949.60 - $2,369.60 Biweekly
$24.37 - $29.62 Hourly/$1,949.60 - $2,369.60 Biweekly
Bilingual Incentive pay is +7.5% above the CSS I/II/II base hourly R.O.P.
About the Department: Tehama County Department of Child Support Services is one of 47 local child support agencies in California. The department manages approximately 2,700 child support cases. Providing customers excellent service is a top priority. Staff are trained professionals ready to assist customers in opening a case, establishing a child support order, determining paternity, modifying their order, and enforcing their order. Department Core Values: professionalism, teamwork, communication, accountability, flexibility and positive attitude.
About the Position: Performs a wide variety of child support duties consisting of maintaining a caseload, locating and interviewing custodial and non-custodial parents and others to elicit factual information for the purpose of establishing child support obligations and enforcing child support laws; arranges for support payments when possible; prepares cases for court hearings as necessary; and performs related work as required.
The Ideal Candidate: Tehama Department of Child Support Services is looking for a positive, professional team member with exceptional attendance, strong customer service and communication skills, a desire to learn, and established computer skills including a proficiency in Microsoft Office Suite. Experience serving the public, working with families, and knowledge of community resources serving parents and families is highly desirable.
Child Support Specialist I/II:
- Manages a general caseload consisting of child support legal actions and the establishment, enforcement and collection of child support payment obligations based on established guidelines.
- Coordinates and conducts interviews with multiple parties (e.g., custodial parent, non-custodial parent, witnesses, employers, attorneys) to obtain and/or verify child support case information.
Child Support Specialist III In addition to the above:
- Analyzes and evaluates the more difficult and sensitive Child Support cases.
- Attends court hearings to obtain payments and to testify to financial or case matters.
Bilingual Candidates: Translate, interpret and otherwise communicate with members of the Spanish speaking community.
Click the title below to view a complete job description.
- Equivalent to completion of the twelfth (12th) grade
Child Support Specialist I:
- Pattern 1: Two (2) years of full-time clerical experience which included interaction with the public
OR
- Pattern 2: One (1) year of full-time experience performing debt collections duties which included interviewing others for the purpose of collecting information
OR
- Pattern 3: One (1) year of full-time experience as a Child Support Assistant I or Office Assistant II in a local, state, public, or privatized child support services agency
OR
- Pattern 4: Completion of 60 semester or 90 quarter units of college
Child Support Specialist II:
- One (1) year of full-time experience as a Child Support Specialist I or a Child Support Enforcement Officer in a local, state, public, or privatized child support services agency
Child Support Specialist III:
- Two (2) years of full-time experience performing as a Child Support Specialist II in a local, state, public, or privatized child support services agency
License & Special Requirements:
- Possession of, or ability to obtain and maintain, a valid California Class C driver’s license and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
- Due to IRS Publication 1075 Guidelines as established by the Federal Government and required by California Department of Child Support Services, all employees will be subject to a background check at the time of hiring and at least every 5 years.
Bilingual Candidates:
- Must pass a written proficiency test to qualify.
The department is recruiting to fill one (1) vacancy.
Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist I/II/III - Bilingual, as well as subsequent vacancies which occur during the life of the eligibility list.
Tehama County is establishing an eligibility list to fill future vacancies for a Child Support Specialist I/II/III - Bilingual, as well as subsequent vacancies which occur during the life of the eligibility list.
New employees should anticipate being hired at the beginning step of the salary range. Candidates who exceed entry level qualifications may be considered, with approval from the Board of Supervisors, for placement at other than A step.
Please upload ALL required documents when applying such as, copies of all required degrees and/or certifications as outlined in the job description. Incomplete applications will not be considered.
Applicants who meet minimum qualifications may be required to participate in an Education & Experience Examination (E&E), Training & Experience Examination (T&E), or Multiple Choice Examination.
Education & Experience Examination: SCOPE: Evaluates a candidate’s education, training, certifications, and work experience as they relate to the duties of the position. Weight: 100% of the final examination score.
Training & Experience Examination: SCOPE: Evaluates a candidate’s Experience, Education; Knowledge, Skills, and Abilities; and, Job Task Experience as they relate to the duties of the position. Weight: 100% of the final examination score.
Multiple Choice Examination: SCOPE: Evaluates a candidate’s knowledge, skills, and abilities to perform the essential functions of the position. Weight: 100% of the final examination score.
Interviews are tentatively scheduled for the week of July 20, 2026.
*Only the most qualified candidates will be invited to interview.
For questions about this recruitment please contact:
Tonya Moore | 530-528-4560 | [email protected]
All offers of employment are contingent upon successful completion of background, fingerprinting, drug test and physical examination provided by the County.
EQUAL OPPORTUNITY EMPLOYER / AMERICANS WITH DISABILITIES ACT COMPLIANT / VETERANS' PREFERENCE POLICY / DRUG-FREE WORKPLACE
Skills
Customer Service
