Client Service Representative

Description

We are seeking a seasoned and compassionate Client Service Representative (CSR) with proven veterinary front-desk experience to join our general practice hospital. This role is designed for a confident, service-driven professional who excels in a fast-paced medical environment, leads by example, and is committed to delivering a consistently exceptional client experience at every interaction. This is a full time or part time position.

What We Offer

• Competitive compensation based on experience, $15-18/hour
• Opportunities for professional growth and leadership development
• A supportive, team-oriented work environment
• Employee pet care benefits and discounts
• Group health, dental, and vision insurance with company contribution
• 401(k) with company matching
• Paid time off

Key Responsibilities

• Connect patients to doctors
• Deliver consistent, high-quality client experiences
• Serve as a role model for professionalism, empathy, and hospital standards
• Maintain accurate medical records, client communication, and payment processing
• Uphold hospital policies, procedures, and culture
  

Qualifications

• 1 year of experience as a Client Service Representative in a professional setting preferred
• Excellent communication, organizational, and problem-solving skills
• Ability to multitask and remain calm in a busy, emotionally charged environment
• Strong computer skills and experience with practice management software
• A positive attitude, strong work ethic, and commitment to teamwork
  

Apply today to join a team dedicated to excellence in veterinary medicine and client experience.