- Location
- Johnson City, TN
- Seniority
- Manager
- Source
- Paylocity
Description
Description
What’s in it for you? When you join our team, you become part of the A&L RV family. It’s more than a job – it’s the opportunity to build a career, make a difference, and be part of an exciting industry. If you’re looking for a place to call home, we want to hear from you!
Responsibilities
- Ensure the service team consistently provides the most competitive level of customer service while achieving a high standard of quality to meet or exceed customer expectations.
- Attract and select top talent to build high performing teams.
- Engage, motivate and manage service team to achieve key goals, and meet client expectations on a daily basis.
- Monitor effectiveness and efficiency of service processes and performance.
- Develop strategy to meet service department metrics.
- Responsible for overall sales, profitability, and management of expenses.
Requirements
Qualifications
- Prior service management experience in a high volume facility is a must. Preferably in RV or Automotive.
- Results driven and a desire to make a positive impact.
- Strong communication skills, verbal and written. Ability to listen and provide solutions to customer issues.
- Reliable and strong work ethic.
PERKS
A&L RV Sales offers a comprehensive benefits package that includes medical, dental, vision, life insurance options, paid vacations and a 401k with company matching.
Skills
Customer Service
