Sr. Customer Sourcing Specialist

Position Overview

The Senior Customer Sourcing Specialist is responsible for customer onboarding activities, coordinating material enrollment, supporting tech transfer, and sourcing activities for customer programs at FDBN. Support of the Denmark facility, as needed. This role is a key link between the global sourcing organization and customer program organization for matters related to risk assessment of materials, vendors, new materials, and vendor onboarding activities. This role is responsible to conduct sourcing-related deliverables linked to both new and existing customer programs, with aggressive timelines. This role is also responsible to build relationships with cross-functional stakeholders, communicate effectively, and define details to navigate through challenges. The Customer Sourcing Specialist will be working cross functionally in an external capacity with customers and suppliers, but also internally with Manufacturing, Process Science, Quality, Supply Chain Planning, Finance, and FDBD Denmark team.

Job Description

What You’ll Do

• Completes initial materials assessment of customer Bill of Materials (BOMs), including identifying potential new materials and suppliers, evaluating lead-times and high-lighting possible risks • Supports cost requests by providing needed input from suppliers • Conducts Requests for Information (RFI) activities for new materials • Submits ServiceNow requests for new materials • Completes Trackwise assessment for new materials or changes to existing • Collaborates with supply planning for new materials or changes to existing • Supports materials and sourcing related requests in tech transfer projects • Initiates dialogue with new vendors in collaboration with Category Management team • Ensures involvement of Supplier Audit Team for onboarding of new vendors • Conducts Request for Information (RFI) activities for new vendors • Coordinates vendor creation with finance for new vendors or changes to existing • Supports vendor change notification process • Continuous alignment of activities with Category Management team and Global Supplier Development Manager • Other duties, as assigned 

 

Knowledge & Skills

• Effective problem-solving skills • Ability to effectively present information to others • Effective communication, both written and oral • Results-oriented and strong interpersonal skills • High level of customer focus and service minded approach • Ability to work in a fast-paced environment

 

Basic Requirements

 • Bachelor’s degree in Supply Chain, Engineering, Business, Life Science or related field with 5 years in Supply Chain OR • Master’s degree with 3 years experience in Supply Chain • SAP S4/HANA or other SAP ERP system experience • Experience with data management and Microsoft Office (e.g., Excel) 

 

Preferred Requirements

• Good Manufacturing Practices (GMP) regulation experience 

 • APICS training or certifications (or similar) 

 

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

PHYSICAL REQUIREMENTSPHYSICAL DEMANDSWill work in environment which may necessitate respiratory protection X No YesMay work in Mechanical/Production spaces that may require hearing protection and enrollment in a hearing conservation program. X No YesWill work in environment operating a motor vehicle or Powered Industrial Truck. No X YesAbility to discern audible cues. X No YesAbility to inspect or perform a task with 20/20 corrected vision, visual acuity, including distinguishing color. X No YesWORKING ENVIRONMENTPHYSICAL DEMANDSAbility to ascend or descend ladders, scaffolding, ramps, etc. X No YesAbility to stand for prolonged periods of time. No X Yes 60 minutesAbility to sit for prolonged periods of time. No X Yes 60 minutesAbility to conduct activities using repetitive motions that include wrists, hands and/or fingers. X No YesAbility to operate machinery and/or power tools. X No YesAbility to conduct work that includes moving objects up to X pounds. X No Yes If yes, 10 lbs. 33 lbs.Ability to bend, push or pull, reach to retrieve materials from 18” to 60” in height, and use twisting motions. X No YesENVIRONMENTAL CONDITIONSWill work in warm/cold environments X No Yes Range (If yes, specify approximate temperature ranges.)Will work in outdoor elements such as precipitation and wind. X No YesWill work in small and/or enclosed spaces. X No YesWill work in heights greater than 4 feet. X No Yes