Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office:

Automation Senior

What can you expect?
In this position, you will be responsible for developing and implementing end-to-end process improvements, leveraging VBA and  Python, and/or other automation tools/languages. You will work closely with the business to gather requirements and drive the design, development, testing, and implementation of automation solutions.

What is in it for you?

• Development opportunities

• Flexible working hours

• Hybrid model of work (at least 3 days per week in the office)

• Casual dress code and integration events

• Attractive benefits package (including private health care - family package, prepaid restaurant or shopping card topped up every month, prepaid culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)

• Multilingual community with inclusive atmosphere

• Work in a people-oriented team with dynamic colleagues and leaders

• Office building in Warsaw city center

We will count on you to:

• Collaborate with cross-functional teams to understand end-to-end processes and identify opportunities for optimization

• Analyze existing processes and identify bottlenecks and inefficiencies, proposing solutions for streamlining and automation

• Work closely with stakeholders to gather requirements and ensure that automation solutions align with business objectives

• Develop and implement end-to-end process improvements, leveraging VBA, Python and/or other automation tools/languages

• Drive solution testing and provide support during User Acceptance Testing

• Ensure that processes are fully tested before deployment

What you need to have:

• Proven experience of some, but not necessarily all, of the following preferred technical skills: VBA, Python

• Experience in process mapping, process reengineering, and end-to-end process improvement

• Ability to analyze and evaluate existing processes, identifying bottlenecks and inefficiencies, and proposing solutions for improvement

• Continuous improvement mindset, with a focus on driving efficiency and effectiveness through automation and process improvement

• Strong communication skills

• Excellent spoken and written English (C1 level)

What makes you stand out:

• Experience with multiple automation tools/languages

• Knowledge data exchange via REST API

• Lean Six Sigma

• Experience in the insurance sector or shared service sector